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Firefox lost my profile. My husband's profile seems to have overridden my own even on my Windows login.

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  • Igcine ukuphendulwa ngu Chris Ilias

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Firefox 3.6.3 lost my profile. My husband's profile has overridden mine even on my Windows login. I cannot even log in to sites on my Windows profile because the cookies are gone and the sites refuse to recognize me. I am running Windows Vista.Please help.

Firefox 3.6.3 lost my profile. My husband's profile has overridden mine even on my Windows login. I cannot even log in to sites on my Windows profile because the cookies are gone and the sites refuse to recognize me. I am running Windows Vista.Please help.

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Do the two of you share a vista account? If not, then it should still work if you log in to your account. Firefox keeps profiles separate per windows account.

If the two of you do share a Vista account, then go to Help > Troubleshooting Information, and click on Open Containing Folder. That should open the current profile folder in windows explorer. Move one folder up to see if there are other profile folders in existence. See Managing Profiles