connectivity issues with mail.twc.com
Hello; I'm having connectivity problems with the TWC ports. They are the correct ports as per their CS and said that it could be an issue with Thunderbird connecting to the ports. I was hoping to test them at this support site but there isn't any help except historic forum responses, which I don't know will be of help. I'm using Google to open the mail. Any ideas out there?
All Replies (1)
There have been major problems with Spectrum/Charter/TWC lately. Neither mail.twc.com (TWC's email servers) or mobile.charter.net (Spectrum and Charter's servers) appear to be online right now and may have been down for some time. From what we hear from their users, service has been intermittent for a while but it's gotten worse in the past week or two. It is not specifically a Thunderbird issue - it appears to affect most or all 3rd-party email clients, including Outlook, eMClient, etc. Spectrum's support usually (but not always!) won't admit to any problems, only saying that they only support webmail.
Here's a link to Spectrum's own user forum where you can see many discussions of the situation:
https://community.spectrum.net/categories/email-22
If you have time, you could contact Charter for status.
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