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filter applied incorrectly

I-Thunderbird Send and receive email
John Whitehead replied 15 amahora adlule
danbecker75
danbecker75

I have a large number of filters, and an important email was processed to move message into a folder. but the filter had no rule that would apply to the message. all the filter criteria were based on the sender, but that email did not have that sender. the filter log shows the filter being applied anyway. I suspect the filter database is corrupted. How can I fix that? i noticed my version is slightly out of date, and I will update it, but I dont expect that would fix a corrupted filter database .

I have a large number of filters, and an important email was processed to move message into a folder. but the filter had no rule that would apply to the message. all the filter criteria were based on the sender, but that email did not have that sender. the filter log shows the filter being applied anyway. I suspect the filter database is corrupted. How can I fix that? i noticed my version is slightly out of date, and I will update it, but I dont expect that would fix a corrupted filter database .

All Replies (2)

Matt
Matt
  • Abanegalelo Abangama-25 Abaphambili

YOu might want to update to the latest version before asking if something is broken.

Historically, and that is the best guess I have not had V128 for years, filter did not have reports if moving incorrect messages however nothing beyond generalities are available without the exact filter criteria and the source of the mail message.

I have observed over years that the address displayed in the user interface is not the address in the TO: or CC: field of many mails where incorrect filtering on address is alleged. Thunderbird displayed a sanitized "pretty" name in the user interface that is taken from the address book for an email address. That has nothing at all to do with the actual email address in the email other than you have an address book entry for it.

John Whitehead
John Whitehead

I have a similar issue. Since Friday every email I have received from my Virgin Media email account has been filtered incorrectly. All the emails are received into the Inbox then this filter rule is being misapplied sending it to the wrong folder and it is always the same filter rule. Running all filters on the Inbox triggers the same problem. None of the emails match the filter rule. I have even moved the filter down the priorities with it still triggering. The filter rule in question is trying to match the senders email address which is not a match to any of the emails it has triggered on.

I have the latest version of Thunderbird version 155.0 (64-bit).

Okulungisiwe ngu John Whitehead

Buza umbuzo

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