Windows 10 reached EOS (end of support) on October 14, 2025. If you are on Windows 10, see this article.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More
Open

the verification is failing

jbr replied
fileeprom

Hie the account verification procedure is keeping on falling

Hie the account verification procedure is keeping on falling
Ama-screenshot ananyekiwe

All Replies (2)

Hi,

Looks like you're dealing with a Mozilla account issue. We have direct one-to-one support for Mozilla accounts (which is different from a peer-to-peer support forum like this one).

Please submit a new ticket from this page so our support agent can assist you further.

And also make sure you re–generate the pairing code as this one got posted publicly, so never use it again for allowing any authenticators being added to it.

Buza umbuzo

You must log in to your account to reply to posts. Please start a new question, if you do not have an account yet.