Join us to show up for other Firefox users 🦊. Earn fun badges and Mozilla swag vouchers! Find out more: https://mzl.la/askafox150

Windows 10 reached EOS (end of support) on October 14, 2025. If you are on Windows 10, see this article.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

can't get sync to work on my mobile

  • 2 uphendule
  • 0 zinale nkinga
  • Igcine ukuphendulwa ngu martyfinley1
  • Open

martyfinley1
martyfinley1

I cannot find the menu item on my mobile device to sync my Firefox account. When I select "menu" it doesn't have that as an option; it only shows me other topics I have used Firefox to search.

I cannot find the menu item on my mobile device to sync my Firefox account. When I select "menu" it doesn't have that as an option; it only shows me other topics I have used Firefox to search.

All Replies (2)

Fylvara
Fylvara

Hi martyfinley1,

do you use Android or iOS? After clicking on the menu (3 dots), there should be an option to "Sign in".

For more information, please also check: How to set up Firefox Sync in Firefox for Android

martyfinley1
martyfinley1 Umnikazi wombuzo

Thank you. I use iOS. When I go to Firefox it doesn't have a menu icon. I have tried to go to Mozilla but there are no 3dots or menu.

Buza umbuzo

You must log in to your account to reply to posts. Please start a new question, if you do not have an account yet.