Join us to show up for other Firefox users 🦊. Earn fun badges and Mozilla swag vouchers! Find out more: https://mzl.la/askafox150

Windows 10 reached EOS (end of support) on October 14, 2025. If you are on Windows 10, see this article.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

Changing primary email when the original primary email is no longer active

  • 1 baphendule
  • 7 zinale nkinga
  • 194 views
  • Igcine ukuphendulwa ngu Paul
  • Okugcinwe kunqolobane

I need to change the primary email on my account, but the original primary email can no longer be accessed by me. How can I change to a new primary email?

I need to change the primary email on my account, but the original primary email can no longer be accessed by me. How can I change to a new primary email?

All Replies (1)

Hi,

Looks like you're dealing with a Mozilla account issue. We have a direct one-to-one support for Mozilla account (which is a different thing from peer to peer support forum like this one).

Please submit a new ticket from this page so our support agent can assist you further.