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After updating my Thunderbird mail application from version 128 to 140, the shortcut icon for composing a message is no longer responsive and I cannot create a new message from it.

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After updating my Thunderbird mail application from version 128 to 140, the shortcut icon for composing a message is no longer responsive and I cannot create a new message from it. I can no longer create a new message without right-clicking on a sent email and using “Edit as New Message (E)”. How can I get back to being able to create a message from the message creation shortcut?

After updating my Thunderbird mail application from version 128 to 140, the shortcut icon for composing a message is no longer responsive and I cannot create a new message from it. I can no longer create a new message without right-clicking on a sent email and using “Edit as New Message (E)”. How can I get back to being able to create a message from the message creation shortcut?

Isisombululo esikhethiwe

there is a known bug if you have no default account defined. click 'account settings' and there will be a star icon to the right of the default account name. Set one as default and that should fix the problem. If not, try help>troubleshootmode to see if an addon is interfering,

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Isisombululo Esikhethiwe

there is a known bug if you have no default account defined. click 'account settings' and there will be a star icon to the right of the default account name. Set one as default and that should fix the problem. If not, try help>troubleshootmode to see if an addon is interfering,

With the solution you gave us, we have successfully restored the system. Thank you very much. It helped me a lot.

You are very welcome. I was happy to assist.

i only have one account and it has the star but I don't have a "compose" icon. Thanks

if menu bar is not visible, click alt key Now, click view>folder and tick folder pane header