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Loading account on other computer

My MacBook went down and I'm trying to load it on my wife's Mac mini. It is asking for username and password. She only knows a password not a username.

I would like to install Firefox. Please advise.

My MacBook went down and I'm trying to load it on my wife's Mac mini. It is asking for username and password. She only knows a password not a username. I would like to install Firefox. Please advise.

All Replies (1)

In general: How to download and install Firefox on Mac

Firefox doesn't require a username or password for browsing. However, it does require a username and password to connect to her Mozilla account in order to Sync. I think the username usually is the primary email address on the account. Does that work?