Windows 10 reached EOS (end of support) on October 14, 2025. If you are on Windows 10, see this article.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More
Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.
Okugcinwe kunqolobane

loss of all firefox passwords and bookmarks.

SuMo Bot replied
gandolf2

About 12 hrs. ago somehow this happened: Apps removed while resetting your PC. now i have no passwords or bookmarks

About 12 hrs. ago somehow this happened: Apps removed while resetting your PC. now i have no passwords or bookmarks
Ama-screenshot ananyekiwe

All Replies (1)

gandolf2 said

somehow this happened

What app generated this report? Is your Firefox data on another device? Sync info... FYI... Firefox Sync IS NOT A DATA BACKUP SERVICE https://support.mozilla.org/en-US/kb/how-do-i-set-sync-my-computer https://support.mozilla.org/en-US/kb/how-do-i-choose-what-information-sync-firefox https://www.mozilla.org/en-US/firefox/features/sync/ https://hacks.mozilla.org/2018/11/firefox-sync-privacy/ Sync is not a backup tool but it is a good sync/transfer/move tool https://support.mozilla.org/en-US/forums/contributors/707681

Okulungisiwe ngu jonzn4SUSE