Mozilla will shut down Pocket’s services on July 8, 2025. At that time users will no longer be able to access the Pocket website, apps and API. You can export your saved items and API data until October 8, 2025 before they are permanently removed. For more information, see this article.

Avatar for Username

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Firefox

terri7934
terri7934

I'm unable to open Firefox. Tried downloading it and still the same results.

I'm unable to open Firefox. Tried downloading it and still the same results.

All Replies (1)

jscher2000 - Support Volunteer
jscher2000 - Support Volunteer
  • Top 10 Contributor

Hi, is there a specific error message when you try to start Firefox?

Does it make any difference if you use the "full" installer (larger download) from:

https://www.mozilla.org/firefox/all/desktop-release/

Note: this forum doesn't accept replies by email, so please return to your thread to follow up (https://support.mozilla.org/questions/1482114).

Helpful?

Buza umbuzo

You must log in to your account to reply to posts. Please start a new question, if you do not have an account yet.