Windows 10 reached EOS (end of support) on October 14, 2025. If you are on Windows 10, see this article.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

no way to sync

  • 3 uphendule
  • 0 zinale nkinga
  • 50 views
  • Igcine ukuphendulwa ngu cor-el

no way to scan code on my macbook air from mi iphone I am getting message as it is on included file

no way to scan code on my macbook air from mi iphone I am getting message as it is on included file
Ama-screenshot ananyekiwe

All Replies (3)

Can you use a higher zoom level on your phone camera to isolate the QR code? Obviously it should detect it automatically, but just to give it a hand.

Oh wait, a Macbook Air is a laptop, right? Try the steps here: How do I set up Sync on my computer?

Note that the QR code is usually a link to install Firefox on this device. You can install Firefox from the Apple store and connect to Sync using the email address and password.