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Error setting up new email accounts - "Unable to log in at server. Probably wrong configuration, username or password". But "Configure manually" and then "Re-test", I get "Thunderbird failed to find the settings for your email account".

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  • 15 zinale nkinga
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  • Igcine ukuphendulwa ngu Wayne Mery

All my email accounts are hosted at siteground. I recently created a new domain, website, and two email addresses there. Siteground support tested the new email addresses and said they work fine. But when trying to set up these new email accounts in Thunderbird - 128.5.2esr (32-bit) - I keep getting error messages. I know the passwords are correct because I checked them in Settings. After the first step in setup, I always get "Configuration found at email provider". If I click "Done", I get "Unable to log in at server. Probably wrong configuration, username or password". If I click "Configure manually" and then "Re-test", I get "Thunderbird failed to find the settings for your email account".

All my email accounts are hosted at siteground. I recently created a new domain, website, and two email addresses there. Siteground support tested the new email addresses and said they work fine. But when trying to set up these new email accounts in Thunderbird - 128.5.2esr (32-bit) - I keep getting error messages. I know the passwords are correct because I checked them in Settings. After the first step in setup, I always get "Configuration found at email provider". If I click "Done", I get "Unable to log in at server. Probably wrong configuration, username or password". If I click "Configure manually" and then "Re-test", I get "Thunderbird failed to find the settings for your email account".

Okulungisiwe ngu Wayne Mery

Isisombululo esikhethiwe

I just now tried again and it worked!

Funda le mpendulo ngokuhambisana nalesi sihloko 👍 0

All Replies (2)

Isisombululo Esikhethiwe

I just now tried again and it worked!

mwrr, Thanks for the detailed description and follow up.