Hello, I want to get away from Outlook and, therefore, downloaded Thunderbird. However, I cannot connect it to my GMX account. When I try to add the account it finds the details but then gives me an error message that the configuration, password or username are wrong. Password and username are definitely correct, as I can use them to get into my online GMX account. Regarding the configuration / account settings they seem to be the ones I have always used, but I have tried others, which also do not work. I found a reply in Support to a similar problem by Toad Hall from the 17th July 2023. I went through all the suggestions but nothing has solved the problem. I tried the configuration given (see below) but Thunderbird does not seem to be able to connect with them either. * Incoming: imap.gmx.com * port: 993 * Connection Security: SSL/TLS * Authentication Method: Normal Password * User Name: full email address * Password - same one you use to access webmail account * Outgoing: mail.gmx.com * port: 587 (instead of 465 with SSL/TLS) * Connection Security: STARTTLS * Authentication Method: Normal Password * User Name: full email address * Password - same one you use to access webmail account It does NOT prompt for a password. The Activity Manager is empty. The firewall shows all permissions for Thunderbird given. I have used this GMX account for years. I have created a file with screen shots of the individual steps in setting up a new e-mail account and the error messages I am getting. I don’t know whether that would be useful, but I cannot see how to attach it. Many thanks Peter Mueller