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Can't send from Hotmail

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Dear all - I can't send email from Hotmail, and haven't been able to for several years now - I use the webapp, but i'd love to get Thunderbird working again...

I tried following the troubleshooting advice several times, including the most recent 2024 post, and still it won't work...

Here are my current settings, I think they're slightly different from the screenshot, but it still doesn't work!

https://pastebin.mozilla.org/8b71Z2vc

I've checked my firewall and I don't think it's that.

I am using a VPN.

Thanks in advance, JG

Dear all - I can't send email from Hotmail, and haven't been able to for several years now - I use the webapp, but i'd love to get Thunderbird working again... I tried following the troubleshooting advice several times, including the most recent 2024 post, and still it won't work... Here are my current settings, I think they're slightly different from the screenshot, but it still doesn't work! https://pastebin.mozilla.org/8b71Z2vc I've checked my firewall and I don't think it's that. I am using a VPN. Thanks in advance, JG
Ama-screenshot ananyekiwe

Isisombululo esikhethiwe

Try with VPN disabled. That may not be your preference, but disabling may at least let you know whether it's a factor.

Funda le mpendulo ngokuhambisana nalesi sihloko 👍 0

All Replies (8)

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try changing SMTP to smtp.office365.com

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Thanks, @David,

I just tried your changes, restarted, and still it returns the same error message...

Helpful?

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please post a screenshot of the SMTP server settings pane.

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here, thanks...

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Isisombululo Esikhethiwe

Try with VPN disabled. That may not be your preference, but disabling may at least let you know whether it's a factor.

Helpful?

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thanks David, really appreciate your help.

embarrassingly, I didn't think to try that... it sends fine when disconnected... hm :/ so I guess MS is blocking the VPN, do you know of a solution to this, or perhaps I'll just have to disconnect every when i want to send from the computer, which isn't that often?

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the good news is that you needed those server corrections anyway. I don't VPNs well, but there may be settings in it to bypass email client activities. My guess is that the VPN is blocking Thunderbird, not MS.

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thanks again, i'll fiddle and see what i can come up with. I know on the phone in the app i can split tunnel, not sure about the computer.

At least I have a work-around!

Many thanks, David,

BW,

Helpful?

Buza umbuzo

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