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Can't Watch Videos on Crunchyroll

  • 4 uphendule
  • 0 zinale nkinga
  • Igcine ukuphendulwa ngu jonzn4SUSE

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I'm unable to watch videos on Crunchyroll. When I try to watch a video, the video becomes a static image of one frame. When I switch tabs and come back to the video, or hit refresh, it changes to the latest frame of the video but freezes once again. I have the latest version of Firefox and am using a Macbook. Per suggestions I have found online, I have tried disabling all my extensions, deleting my cache, deleting the Firefox folder in my ~/Library, making sure DRM content is enabled, and uninstalling and reinstalling Firefox altogether. Nothing works. Was hoping to switch over to Firefox since Google Chrome has banned ublock origin, but I keep running into these obnoxious video problems. The same issue also happens on Amazon Prime Video, but only when I press full screen.

I'm unable to watch videos on Crunchyroll. When I try to watch a video, the video becomes a static image of one frame. When I switch tabs and come back to the video, or hit refresh, it changes to the latest frame of the video but freezes once again. I have the latest version of Firefox and am using a Macbook. Per suggestions I have found online, I have tried disabling all my extensions, deleting my cache, deleting the Firefox folder in my ~/Library, making sure DRM content is enabled, and uninstalling and reinstalling Firefox altogether. Nothing works. Was hoping to switch over to Firefox since Google Chrome has banned ublock origin, but I keep running into these obnoxious video problems. The same issue also happens on Amazon Prime Video, but only when I press full screen.

All Replies (4)

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Julian, have you tried the standard troubleshooting steps of clearing the site's cookies, clearing cache, testing in Troubleshoot Mode, or testing in a new profile?

For more information on these steps, see: https://support.mozilla.org/en-US/kb/how-clear-firefox-cache https://support.mozilla.org/en-US/kb/clear-cookies-and-site-data-firefox https://support.mozilla.org/en-US/kb/diagnose-firefox-issues-using-troubleshoot-mode https://support.mozilla.org/en-US/kb/profile-manager-create-remove-switch-firefox-profiles

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Yes I did, and none of it works.

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Currently on openSUSE with no issues. see screenshot My mac is older running 10.13.6 with ESR, but let me go see what happens. Also try another version of Firefox. https://www.mozilla.org/en-US/firefox/channel/desktop/Firefox Make sure to install in a different directory from the current install.

Okulungisiwe ngu jonzn4SUSE

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I'm enjoying Crunchyroll. Domo Domo

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Buza umbuzo

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