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Bad firefox sync instructions for iOS

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The instructions are wrong and convoluted. How can I scan a QR code if it is on the iOS device???????? Mozilla just doesn't know how to get around the iOS limitations.

I will no longer use firefox on my iPAD if I can't sync my bookmarks from my Android/Windows bookmarks.

The instructions are wrong and convoluted. How can I scan a QR code if it is on the iOS device???????? Mozilla just doesn't know how to get around the iOS limitations. I will no longer use firefox on my iPAD if I can't sync my bookmarks from my Android/Windows bookmarks.

All Replies (11)

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Hi

You enter the website address into Firefox on your other device. That will then display the QR code for your to scan with Firefox for iOS.

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“Enter the website”. Makes no sense.

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Type the address of the website into a desktop copy of Firefox.

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I do not have "Sync and Save Data" option on Firefox on my iPad. My menus do not match instructions posted. How do I actually contact Mozilla employees? Apple iOS has been in use for decades so how is it Mozilla cannot hire people who actually know how iOS works???

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What arrogance. If a user is not an experienced iPad/iOS user let’s not give full answers. Not going to use Firefox.

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Here's how it looks to me on iPad:

(1) Tap the menu button at the right end of Firefox's toolbar

Item #5 is Sync and Save Data. After you connect to your Mozilla account, this will change to your username.

(2) Tap Sync and Save Data

Firefox displays a panel with two options:

  • Sign In with Your Camera -- you will point your iPad camera at a QR code displayed by your Firefox on Windows (https://firefox.com/pair)
  • Use Email Instead -- sign in with your email address, password and, if set up, 2FA code

Edit: I think that is consistent with the official article: Sync bookmarks, logins and browsing history on Firefox for iOS. Where it says phone, you'll need to substitute tablet.

Okulungisiwe ngu jscher2000 - Support Volunteer

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I do not have the option, "Sync and Save Data". Let's close this request. It is not solved but it will never be solved. Maybe I can return the iPad for a refund.

Thank you,

Ed

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If you will permit us one last chance:

Instead of "Sync and Save Data", do you see your name or email address?

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What do you have in the fifth position of the menu in your Firefox app?

  • Bookmarks
  • History
  • Downloads
  • Reading List
  • [What do you have here?]
  • Turn on Night Mode
  • Passwords
  • What's New
  • Help
  • Customize Homepage
  • Settings

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The fifth menu item is my email address.

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etootill99 said

The fifth menu item is my email address.

Cool. You are signed in to your Mozilla Account. You can tap your address to view/configure Sync.

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Buza umbuzo

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