Windows 10 reached EOS (end of support) on October 14, 2025. For more information, see this article.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

ERROR: Unable to log in at server. Probably wrong configuration, username or password

  • 1 baphendule
  • 2 zinale nkinga
  • 20 views
  • Igcine ukuphendulwa ngu david

badgooner
badgooner

I downloaded Thunderbird from Microsoft store. I enter my name, email and password. The first message was "Configuration found in Mozilla ISP database", but the last message was the Error: "Unable to log in at server. Probably wrong configuration, username or password".

Email is from gmail. App version is 115.9.0 (64-bit).

I downloaded Thunderbird from Microsoft store. I enter my name, email and password. The first message was "Configuration found in Mozilla ISP database", but the last message was the Error: "Unable to log in at server. Probably wrong configuration, username or password". Email is from gmail. App version is 115.9.0 (64-bit).

All Replies (1)

david
david
  • Top 10 Contributor

The Thunderbird at Microsoft is quite different from the one from thunderbird website, so it would be difficult to advise. Possibly if you share the incoming and SMTP server setting screenshots, someone here may have suggestions Thank you.