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Firefox is frozen and will not open

  • 4 uphendule
  • 0 zinale nkinga
  • 4 views
  • Igcine ukuphendulwa ngu zeroknight

Firefox is frozen and will not open it just shows the same message as per attached

Firefox is frozen and will not open it just shows the same message as per attached
Ama-screenshot ananyekiwe

All Replies (4)

It looks open in your screenshot but the window is too small, try pressing F11 to fullscreen the window.

Didn't make any difference at all, Firefox still frozen and wont open at all. Tried uninstalling and downloading again still didn't make any difference.

James Geddie

You can check for issues caused by a corrupted or incomplete Visual C++ installation that is missing runtime components (Redistributable Packages) required by Firefox, especially VCRUNTIME140_1.dll.

See "Visual Studio 2015, 2017, 2019, and 2022":

Download the latest vc_redist.x64 and vc_redist.x86 files.

You need to reboot the computer.


Does it still happen with Developer Edition?