On Tuesday November 28th from 9:00AM PT - 12PM PT (5:00PM UTC - 8PM UTC), we will be performing system maintenance on support.mozilla.org. During the maintenance period, users will not be able to sign in to the website, and all users signed in at the start of the maintenance period will be signed out.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

chat corrupted

  • 4 uphendule
  • 0 zinale nkinga
  • 16 views
  • Igcine ukuphendulwa ngu cor-el

more options

My chat sends garbage. Here I type 'test' to my son. Here is what my chat shows after I press RTN:

2255821536##7637873208AQL/23VRnm9YyO/TaA1HjcHgyffG3PWzb1qU7wbh6N/XZXp1wqd5roGoLrrc92GowtY2Rwkb2255821536##7637873208

My chat sends garbage. Here I type 'test' to my son. Here is what my chat shows after I press RTN: 2255821536##7637873208AQL/23VRnm9YyO/TaA1HjcHgyffG3PWzb1qU7wbh6N/XZXp1wqd5roGoLrrc92GowtY2Rwkb2255821536##7637873208
Ama-screenshot ananyekiwe

All Replies (4)

more options

If you have ZoneAlarm, try updating to the latest version or disable the anti-keylogger feature.

Helpful?

more options

@dropa, the chat window shows up on my iMac in Firefox on the Facebook window. I tried restarting and the problem remained.

Today the problem has disappeared so I can't mark it as solved :-(

AWOL gremlin?

Thanks for offering to help.

pete

Helpful?

more options

@zeroknight, thanka but no, I don;t have zonealarm

pete

Helpful?

more options

How does this show in the Inspector ?

You can right-click and select "Inspect" to open the built-in Inspector with this element selected.

You can check in the Rules tab in the right panel in the Inspector what font-family is used for selected text. You can check in the Fonts tab in the right panel in the Inspector what font is actually used because Firefox might be using a different font than specified by the website. If the Fonts tab is hidden, click the down arrow at the right end.

Helpful?

Buza umbuzo

You must log in to your account to reply to posts. Please start a new question, if you do not have an account yet.