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Browser managed by my organization

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Greetings Firefox Support/CommunityL

While reconnecting one of my computers to my Firefox account I saw at the top of the Settings Page: "Your settings are being managed by your organization". Problem is that I don't belong to any organizations or enterprises having anything to do with my online life. I have been hacked in the past and am paranoid when I see something that doesn't make sense. When I click on the link (trusting that it is indeed from you), it takes me to your Enterprise Policy page showing the following:


Active Policy Name Policy Value

DNSOverHTTPS Enabled false Locked true

I always use secure DNS (DOH or DOT) on everything - network adapters, routers (except the ISP one whose default I can't figure out to circumvent) etc. but on the browser setting pages I am only given the option of having it off: the default, increased, and max protection options are greyed out and cannot be chosen. I guess that explains the policy values but who locked it? My only guess is that is use a Surfshark VPN and realize that in so doing I am using Surfshark's DNS servers but I believe I had this problem before using the VPN. Any help would be greatly appreciated. Thanx.

Pat Ford - dpfmd@msn.com

Greetings Firefox Support/CommunityL While reconnecting one of my computers to my Firefox account I saw at the top of the Settings Page: "Your settings are being managed by your organization". Problem is that I don't belong to any organizations or enterprises having anything to do with my online life. I have been hacked in the past and am paranoid when I see something that doesn't make sense. When I click on the link (trusting that it is indeed from you), it takes me to your Enterprise Policy page showing the following: Active Policy Name Policy Value DNSOverHTTPS Enabled false Locked true I always use secure DNS (DOH or DOT) on everything - network adapters, routers (except the ISP one whose default I can't figure out to circumvent) etc. but on the browser setting pages I am only given the option of having it off: the default, increased, and max protection options are greyed out and cannot be chosen. I guess that explains the policy values but who locked it? My only guess is that is use a Surfshark VPN and realize that in so doing I am using Surfshark's DNS servers but I believe I had this problem before using the VPN. Any help would be greatly appreciated. Thanx. Pat Ford - dpfmd@msn.com

Isisombululo esikhethiwe

What security software do you have?

Seeing the "Your browser is being managed by your organization" notification at the top of the Settings page can be caused by (security) software that uses GPO policy rules or uses a policies.json file in the distribution folder in the profile folder to inject their root certificate in Firefox in Firefox to be able to hook into your internet connection (ImportEnterpriseRoots) to prevent getting a connection not trusted error message.

You can click the "Your browser is being managed by your organization" notification or open the about:policies page to see if policies are active and if errors are reported.

Funda le mpendulo ngokuhambisana nalesi sihloko 👍 1

All Replies (4)

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Isisombululo Esikhethiwe

What security software do you have?

Seeing the "Your browser is being managed by your organization" notification at the top of the Settings page can be caused by (security) software that uses GPO policy rules or uses a policies.json file in the distribution folder in the profile folder to inject their root certificate in Firefox in Firefox to be able to hook into your internet connection (ImportEnterpriseRoots) to prevent getting a connection not trusted error message.

You can click the "Your browser is being managed by your organization" notification or open the about:policies page to see if policies are active and if errors are reported.

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If it isn't your VPN provider, it could be security software. If you remove the policy, the organisation will probably replace it. You could try amending it to Enabled. I will post links immediately after this. They will have to be 'moderated'.

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To both responders:

My thanx - my delay in response should not be inferred to reflect a lack of gratitude. It was the security software: ESET. After your suggestions I went to the ESET knowledge base and found that they were (the legitimate) source of my concern, Pat