Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Fire Fox Update

more options

I received a message from Fire Fox that I should update. Now I have 2 Fire Fox icons and I need to know how to determine which one to delete. Then I need to know how to transfer my favorites and history to the one I keep. They both show favorites and history. I'm a rookie at this so if you can explain step by step it would help, thanks.

I received a message from Fire Fox that I should update. Now I have 2 Fire Fox icons and I need to know how to determine which one to delete. Then I need to know how to transfer my favorites and history to the one I keep. They both show favorites and history. I'm a rookie at this so if you can explain step by step it would help, thanks.

All Replies (1)

more options

Hi, if you right-click one of the shortcuts and then click Properties, it should show exactly where the program is located. Typically that would be here:

C:\Program Files\Mozilla Firefox

If one of them is located somewhere else, particularly if it's in a temporary folder, that might be because the installer wasn't able to update the main location.

Can you identify one of the installations as being the wrong one?

Helpful?

Buza umbuzo

You must log in to your account to reply to posts. Please start a new question, if you do not have an account yet.