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When are you going to issue a fix for Version 115.01. It crashes constantly on Windows 7 or Windows 10. I just tried to do a 5 paragraph post and just as I was about ti hit ENTER to post it - CRASH! It's been crashing all day on me on several computers, Win 10 or Win 7. And some of these have few if any Extensions! Please fis thsi ASAP!
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Sorry to hear about this problem.
Is Firefox more stable if you run it in Troubleshoot Mode? In that mode, Firefox temporarily deactivates extensions, hardware acceleration, any userChrome.css/userContent.css files, and some other advanced features to help you assess whether these are causing the problem.
If Firefox is running:
You can restart Firefox in Troubleshoot Mode using either:
- "3-bar" menu button > Help > Troubleshoot Mode... (before Fx88: Restart with Add-ons Disabled)
- (menu bar) Help menu > Troubleshoot Mode... (before Fx88: Restart with Add-ons Disabled)
and OK the restart. A small dialog should appear. Click the Open button (before Fx88: "Start in Safe Mode" button).
If Firefox is not running:
Hold down the Shift key when starting Firefox. (On Mac, hold down the option/alt key instead of the Shift key.) A small dialog should appear. Click the Open button (before Fx88: "Start in Safe Mode" button).
Note: Don't use the Refresh without first reviewing this article to understand what will be deleted: Refresh Firefox - reset add-ons and settings.
When your Firefox crashes, are you presented with the Mozilla Crash Reporter form, or a Windows crash dialog? If you are getting the Mozilla Crash Reporter form, your Firefox may have logged some data that would help track down the cause of the problem. You can submit that data to Mozilla and share it with forum volunteers to see whether it points to the solution. Please check the support article "Firefox crashes - asking for support" for steps to get those crash report IDs from the about:crashes page, and then copy/paste some of the recent ones into a reply (here at https://support.mozilla.org/questions/1417930, not by email).