Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

Checking password for 10 hours

  • 1 baphendule
  • 0 zinale nkinga
  • 1 view
  • Igcine ukuphendulwa ngu david

chrisdaykin
chrisdaykin
more options

Hi,

I downloaded Mozilla for e-mail last night as I currently only use IOS on my iPhone and haven't used a desktop e-mail programme for a long time.

It struggled with my configuration settings and when it finally accepted them I clicked done and it has been sat on the "checking password screen for the last 10 hours or so.

Can you help at all, please?

Many thanks

Chris

Hi, I downloaded Mozilla for e-mail last night as I currently only use IOS on my iPhone and haven't used a desktop e-mail programme for a long time. It struggled with my configuration settings and when it finally accepted them I clicked done and it has been sat on the "checking password screen for the last 10 hours or so. Can you help at all, please? Many thanks Chris

All Replies (1)

david
david
  • Top 10 Contributor
more options

Suggestion: cancel the setup, shut thunderbird down and restart. Re attempt the setup but do NOT include password. That is often the solution. Enter password later when you attempt to retrieve messages.