I-Thunderbird Isithangami Sokwesekwa

My laptop was running really slow and a computer repair shop did a reload of the operating system to remove any issues. I am trying to install the other apps. When I installed TBird, I added 5 emails apps (2 comcast, 2 gmail, 1 sbcglobal.net). All emails are working and pulled in the right data even the archived data, except for the sbcglobal.net account. The sbcglobal.net account only pulled in emails from 5/17/21 to current. I had archived probably the last 3 years but nothing came through on sbcglobal.net. Is there a way to recover emails prior to 5/17/21 for the current year and also the archived emails on sbcglobal.net? I did use a secure mail key for sbcglobal.net. Thanks in advance for any help you can provide.

I am running with ubuntu 21.04

My firefox and thunderbird programs are constantly freezing my computer. Something is doing that but I can't figure out what. I also found several installations of thunderbird in my quest (in home, in snap, etc). What I have is a mess. I tried to export my addresses and that whole thing just froze. I tried to rename my profile file so I would be sure just which one I was dealing with and could never find that file (but I found a pile others). I then thought to find the thunderbird forums and all I could find were questions. I finally hit on this but am not even sure it goes to the right people. The basic problem is that things have changed and so there are a pile of old stuff, new stuff, bogus stuff, etc.

Hopefully this will get to somebody to help. I have been using this stuff for, literally, years.

Thank you...............

TBird upgrades are killing me by changing my profile to one w/o all my mail client settings, and deleting/nullifying all my calendars. It has happened every update since late last year and, while I've figured out how to change back to my desired profile, correct the settings, and re-create my calendars data, it is much too much effort. This is the third time I've asked for help and explanation, and have not received anything of value. If this entry does not result in help, I'll be leaving TBird and Firefox which I have used and supported since the beginning. Why can these products not just update w/o changing the current data, or at least, advise on how to address these unwanted changes when the updates come.

Mike, mmaz@bellsouth.net

Three long days ago I rebooted my computer (Linux Mint 20 Cinnamon) and opened Thunderbird.

Instead of my usual mail accounts (an IMAP and 3 pop) appearing as usual, I was prompted to set up a new profile, and enter my account details. I tried this repeatedly. I had been unaware that TB78 was a major release and had taken the default option to upgrade the software.

I then opened my old default profile folder under ~/.thunderbird and found it virtually devoid of files/data. At this point I thought I had a filesystem issue with lost data. I set about an emergency backup of all my data, and while this was running noticed that my mail was no longer under .thunderbird but under ~/.cinnamon/.thunderbird. (This might explain why TB78 was not finding it, but begs the question why or when it had moved).

Mightily cheered that I do not have a broken filesystem, and all the data, I moved a copy of the backed up profile file to another computer where TB is at 68.10, and opened it. Instead of showing me my mail, it said (in effect) that my profile file had been partially upgraded by TB78, and was no longer compatible. I don't have a recent enough backup to restore it to it's preupgrade state.

How should I proceed from here?

Surely, before making major changes to data structures etc. a clear and loud warning should be given before any changes are made?

How should I recover from this situation and retrieve my mail? I use it extensively as a backup to important correspondence

I am new to Thunderbird having been a user of Microsoft LiveMail (and Outlook Express before that) for as long as I can remember. A new computer was the trigger for a change and I am very happy so far with Thunderbird. What I am NOT happy with is that some add-ins, which seem to be perfect (and essential) for my needs, are being blocked by McAfee LiveSafe.

The new computer, actually two new Dell computers, both arrived with McAfee preinstalled. When ever an add-in is installed McAfee quarantines one or more files. It always blocks Attachment!script.a which I am guessing is a general loader program. This note is intended a warning to all users of McAfee who want to use Thunderbird that there appears to be a serious problem with McAfee and Thunderbird add-ins.

This trap fires on most add-ins I have tried. These include Category Manager version 4.1 (4.3 did not but it has a a bug), tbsyc (I think)/Exchange active sync, and import tools ng. I have found a workaround as a direct download of the .xpi file does work. (at least until the automatic update check downloads a new version and breaks it). In one case where I could not find the .xpi file I installed it into a VM and was able to find the xpi file that way.

I have raised a support request to McAfee (actually several). I demonstrated the issue using Import tools NG (removing it and attempting a reinstall). He was using remote access to watch it happen. He (with my permission and carefully watched) generated a virus support request to Mcafee as a suspected false positive. McAfee REJECTED the report as the files had not been encapsulated in a password protected zip file (they were in a zip file). The fact tht a McAfee suppirt person could not get this right is almost beyond belief.

I have spent at least 5 HOURS on support chats and remote access sessions and telephone calls with McAfee and have got nowhere. I was promised a scheduled call from a McAfee manager yesterday which did not happen. This is in addition to the several hours I have wasted trying to get Thunderbird to work .

As far as I can see my only possible action is to remove McAfee LiveSafe from both of my new computers and replace it with an AV product that enables me to use my new computers. I am assuming of course that the report IS a false positive.

I have already informed McAfee that I will be raising this as a warning on this forum and will now be removing McAfee from my two new computers and replacing it with an AV product that works. I would be interested in any feedback from this forum.

Hi, helpers! I'm running Tbird 78.8.1 on a new, up-to-date Mac running the latest Big Sur.

I had to wipe my previous computer (long story) and I was careful to export the file containing my old Tbird emails to Dropbox. On the new Mac, I'm using Mac Mail.

I'd like to: 1. import those emails to Mac Mail, OR - if that turns out to be impossible, 2. import them into Tbird on this new computer.

To save the emails before I wiped the old computer, I looked up the instructions and exported the email archive from my profile. The file is named "ymm1vh1i.default". From there I can drill down to: /data reporting/archived/ to two folders, labeled 2021-02, and 2021-03. The first of those contains 27 files; the second, 5 files. All those files end in .jsonlz4. They can't be opened by anything on the Mac.

Can I retrieve those files with either Mac or Thunderbird? And - gawd, I hope the answer isn't "yes" - does this mean there are only 32 saved emails, total?

Thanks so much!