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Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

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Hi Just changed computers and have Thunderbird 102.8.0 64bit installed. All emails present and correct. Trouble is all my addresses are gone. I backed it up from the old computer using MozBackup. I know its old, but not sure how else to do it. Anyhow, although everything else came across from the back up, the email addresses didnt. I thought it might be in my Google account, but that seems to just have all the names but no addresses?? Any ideas??

Hi Just changed computers and have Thunderbird 102.8.0 64bit installed. All emails present and correct. Trouble is all my addresses are gone. I backed it up from the old computer using MozBackup. I know its old, but not sure how else to do it. Anyhow, although everything else came across from the back up, the email addresses didnt. I thought it might be in my Google account, but that seems to just have all the names but no addresses?? Any ideas??

Isisombululo esikhethiwe

That's also a beer for @matt - he's forgotten more than I will ever know. And don't forget pretzels. And backup regularly. Almost every problem I see here is because of no backup.

Funda le mpendulo ngokuhambisana nalesi sihloko 👍 0

All Replies (15)

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Mozbackup should not be used, as there are newer strategies. However, for your addressbook, I suggest trying tools>import>import from file>import from addressbook.

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Hi David Thanks for your speedy response, appreciate it. I just tried your suggestion and it gives me these options


Comma or tab separated file (.csv, .tsv)

LDIF file (.ldif)

vCard file (.vcf, .vcard)

SQLite database file (.sqlite)

Mork database file (.mab)

Any of these then looks for a file on my computer and I dont have any of them

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The backup should have abook.sqlite if recent Thunderbird release, and abook.mab file if an older thunderbird release.

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Hi Agfain, thanks. If I open the back up in mozbackup i get these files dll backup changelog default Ing Default moz profile license Moz back up Profilefiles Readme Uninstall

I try clicking them but dont see abook file Thanks

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Hi Again OK, I think I see my mistake. When you make the back up, Address book, is not ticked by default. So, it didnt back it up. Mote to self....read the small print...lol

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Ouch! That hurts. Here's a tip for the future. with 102 going forward, there is an easy backup with tools>export if profile doesn't exceed 2 gig. Otherwise, copying c:\users\<yourID>\appdata\roaming\thunderbird is good, but done ONLY when thunderbird is not running. Also, I see many failed restores because the backups were done (with various backup software) when Thunderbird was running, which always produces a corrupted backup.

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Hi David Thanks so much for the great advice, especially about Thunderbird not running. Ill fire upo the old machine and back it up again. Thankfully it still works, just slow !!

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I just hope you took Davids advice to throw your copy of mozbackup.

It has got to the point now as it has not seen any update since March 29th, 2011. I would now consider it dangerous. It has no concept of newer file formats and as such anything but a Full copy is not going to be complete. It has no idea about profile per install so restoring is really a gamble.

The full profile is simply copied and zipped by mozbackup. Then given an extension of whatever it uses for it's files. But they are zip files. So this is identical to the profile export on the tools menu as Thunderbird exports the profile and zips it.

Given it's age, I would also suspect mozbackup will also barf on profiles over 2Gb.

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Me again ! Ok, so I just looked and the file is bigger than 2gb, so I went here

c:\users\<yourID>\appdata\roaming\thunderbird

as you suggested. The file has 5 folders, Crash reports, Pending Pings, Profiles, Installs ini and profiles. ini Its 5.7GB and now copied onto a flash drive. I copied it with Thunderbird closed. Am I right in thinking I need Thunderbird open on the new machine, then go Tools, Impoort? I then have two options ( I think) Import from another thunderbird installation, or, Import from a file. Im not sure which to use and then do I select all 5 of the folders? I do appreciate your help.....honest !

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Do this: - install thunderbird and thenexit it. - now copy the backup to same location on new pc, although user id may be different

   c:\users\<yourid>\appdata\roaming\thunderbird   there may be prompts for overwrites - that's normal

- start thunderbird and everything should be there.

NOTE: the tools>export and tools>import are only for smaller profiles.

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hi OK, so when I go to C drive\ users, my id has changed and it now shows my full name. When I go there I dont see appdata. I see .ms-ad Contacts Desktop Documents Downloads Favourites Links Music One drive Pictures Saved games Searches Videos

thanks

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start File Explorer click View>show>hidden items (that will mae appdata appear) also, if you cannot see file suffixes, (e.g., profiles instead of profiles.ini) click View>show>file name extensions

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Hi David Ok, so this is the message you really wanted!! Its where I tell you that you are very clever!! Also, very patient, with the hidden files etc. I cant thank you enough for your help and patience. Normal service has been resumed!

Having lost everything years ago, I regularly took back ups on a flash drive with Moz Back up,. Im guessing that I should know just do the same but use the path you described and keep it safe......just in case

Once again, I owe you a beer next time i see you !!! Rob

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Isisombululo Esikhethiwe

That's also a beer for @matt - he's forgotten more than I will ever know. And don't forget pretzels. And backup regularly. Almost every problem I see here is because of no backup.

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Hi David lol Yeah, and my problem was I took the back ups but wrong...lol Thanks again