Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

Email attachments

  • 4 uphendule
  • 1 inale nkinga
  • 1 view
  • Igcine ukuphendulwa ngu BigMart

BigMart
BigMart
more options

I can see from the list of e-mails and some have attachments. When I open the e-mail there is no sign of the attachment, (unless it is mentioned in the e-mail, or notice the paper clip in the index of e-mails). If I start to 'forward' the e-mail the link to the attachment appears at the bottom of the screen.

How can I reset it so the attachment window appears normally?

Thank you.

I can see from the list of e-mails and some have attachments. When I open the e-mail there is no sign of the attachment, (unless it is mentioned in the e-mail, or notice the paper clip in the index of e-mails). If I start to 'forward' the e-mail the link to the attachment appears at the bottom of the screen. How can I reset it so the attachment window appears normally? Thank you.

Okulungisiwe ngu BigMart

All Replies (4)

Matt
Matt
  • Moderator
  • Top 10 Contributor
more options

does the attachment have a consistent file type perhaps? Some file types like ICS files are not displayed, but instead read and displayed to create appointments etc.

BigMart
BigMart Umnikazi wombuzo
more options

Thanks Matt for your help. No, it is normally Word or pdf file attachments.

Since writing my initial query, I think I may have a little more information. Sometimes I have noticed the attachment link right at the bottom of the message (partially obscured) on the edge of the bottom of the page. Therefore it 'proves' it is there, but I can't always see it. I need to increase the window size of the e-mail fractionally. Will dragging the bottom of the frame increase the window size, or just bring the whole e-mail into a bigger window but not bringing in any extra information?

Matt
Matt
  • Moderator
  • Top 10 Contributor
more options

Perhaps try double clicking the windows header (that maximizes the windows and should bring things to an optimized maximum size)

BigMart
BigMart Umnikazi wombuzo
more options

Sorry, I have taken the 'thick pills' today !!!

Where do you mean the 'windows header' ?