Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

file downloads

  • 10 uphendule
  • 1 inale nkinga
  • 12 views
  • Igcine ukuphendulwa ngu Le-Bilboquet

more options

The problem is : Some of the time FF just records 0 bytes file and says nothing. I suspect that FF inspect the URL of the links and discard ( perhaps for security reason ) ones that do not begin with HTTP.

The bypass is : One has to copy the link and insert in in the new page of FF.

The solution would be to change FF code.

Thank you.

The problem is : Some of the time FF just records 0 bytes file and says nothing. I suspect that FF inspect the URL of the links and discard ( perhaps for security reason ) ones that do not begin with HTTP. The bypass is : One has to copy the link and insert in in the new page of FF. The solution would be to change FF code. Thank you.

Isisombululo esikhethiwe

We certainly have not set our FF in the same manner. I now understand that FF thinks the file is corrupt. I will try to report this as a bug and soon close this thread. Thank you.

Funda le mpendulo ngokuhambisana nalesi sihloko 👍 1

All Replies (10)

more options

Steps to replicate please.

more options

Is this with all websites/pages, some, a few?

Please provide a public link (no password) that we can check out. No Personal Information Please !

more options

Thank you both FredMcD and jonzn4SUSE.


If you take anyone of these 4 pages for example :

https://support.hp.com/ca-en/product/hp-probook-455-g8-notebook-pc/38228735/manuals https://support.hp.com/ca-en/product/omen-desktop-pc-25l-gt12-0000i/33492320/model/36682918/manuals?sku=13Z17AA https://support.hp.com/ca-fr/product/hp-probook-455-g8-notebook-pc/38228735/manuals https://support.hp.com/ca-fr/product/omen-desktop-pc-25l-gt12-0000i/33492320/model/36682918/manuals?sku=13Z17AA

you will see while hovering over hyperlinks that some begin with «http…» and some don't. With FF's download parameters set at recording the files, clicking the links not beginning with «http…» will record empty files with 0 bytes. Precisely, on https://support.hp.com/ca-fr/product/omen-desktop-pc-25l-gt12-0000i/33492320/model/36682918/manuals?sku=13Z17AA there are 4 links and only the 3rd delivers a correct result : pdf_2096027_fr-FR-1.pdf.

The other three c06584215.pdf c06906488.pdf c06867759.pdf are empty files.


And HP's website is not the only one.


Regards

more options

Thanks for your message Dropa. Are you using FF 100 ? You have certainly set FF differently than I have as I have mine set as recording the PDF files.

more options

I click the 1st link you posted and then on that page the 2nd link (AMD® Graphics Driver November 2021 Security Updates) and it works for me. see screenshot

more options

Isisombululo Esikhethiwe

We certainly have not set our FF in the same manner. I now understand that FF thinks the file is corrupt. I will try to report this as a bug and soon close this thread. Thank you.

more options

You can mark your comments are resolved to close the thread.

more options

jonzn4SUSE said

You can mark your comments are resolved to close the thread.

I will but can someone tell me how to report this situation as a bug ?

Thank you.

more options

Report bugs here.

https://bugzilla.mozilla.org