refreshed browser
I can't open a particular site i watch in private. I refreshed browser; I gave permissions off and then on or enhanced tracking off then on and neither nor changed anything. The website help desk that i tried opening verified password asked which browser and still it wouldn't open when putting correct information password and user name in. Any suggestions? I didn't do anything different and thought it was the website but i'm member and nothing's changed on their end.
Isisombululo esikhethiwe
Thanks for the replies and i have to tell you, the problem i had was actually the site i was trying to get on and it's a high traffic/volume one and they had to look at my account as they repeated twice and advised how to "now" log on and it changed completely and so that was the issue i was having and i knew i checked everything and it wasn't through Firefox as underlying problem, and it turned out that was 4 sure not. I appreciate the time in taking to answer and suggest the methods, etc.. really!
Funda le mpendulo ngokuhambisana nalesi sihloko 👍 0All Replies (3)
Please explain the problem in detail. What happens? What are the exact error messages?
Make sure you are not blocking content.
https://support.mozilla.org/en-US/kb/enhanced-tracking-protection-firefox-desktop also see https://blog.mozilla.org/security/2021/03/23/introducing-smartblock/
https://support.mozilla.org/en-US/kb/smartblock-enhanced-tracking-protection
Diagnose Firefox issues using Troubleshoot(Safe) Mode {web link}
A small dialog should appear. Click Start In Troubleshoot(Safe) Mode (not Refresh). Is the problem still there?
Many site issues can be caused by corrupt cookies or cache.
Warning ! ! This will log you out of sites you're logged in to. You may also lose any settings for that website.
- How to clear the Firefox cache {web link}
Isisombululo Esikhethiwe
Thanks for the replies and i have to tell you, the problem i had was actually the site i was trying to get on and it's a high traffic/volume one and they had to look at my account as they repeated twice and advised how to "now" log on and it changed completely and so that was the issue i was having and i knew i checked everything and it wasn't through Firefox as underlying problem, and it turned out that was 4 sure not. I appreciate the time in taking to answer and suggest the methods, etc.. really!
Glad to help. Safe Surfing.