Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

Firefox not loading my website dashboard properly

  • 5 uphendule
  • 1 inale nkinga
  • 5 views
  • Igcine ukuphendulwa ngu MarkRH

more options

I noticed recently that the dashboard of my wordpress website is not loading properly on my Firefox browser but it shows clearly on Google chrome browser. The dashboard is showing symbols instead of the name. Secondly, my menu options is not showing at the front end but it is showing on chrome. My website is www.greenpredict.com . I have cleared my browsing cache and its still not showing well. Please have a look and help me out.

I noticed recently that the dashboard of my wordpress website is not loading properly on my Firefox browser but it shows clearly on Google chrome browser. The dashboard is showing symbols instead of the name. Secondly, my menu options is not showing at the front end but it is showing on chrome. My website is www.greenpredict.com . I have cleared my browsing cache and its still not showing well. Please have a look and help me out.
Ama-screenshot ananyekiwe

All Replies (5)

more options

Hello! Have you tried disabling the Enhanced Tracking Protection?: Enhanced Tracking Protection in Firefox for desktop Can you also try if it still happens in Troubleshoot Mode?: Diagnose Firefox issues using Troubleshoot Mode

more options

If by dashboard you mean a column on the left, I don't see it at all in Firefox.

more options

Thanks @-elison- for your timely response. I have tried it but it didn't work so I deleted all my cache history from the browser. Thereafter,i shut down my computer and on it again and behold, the problem was solved.

more options

You can't see it Terry from the front end. That is the administrator's dashboard. I too can't see it from the browser initially but it have been resolved

more options

Well, I know down at the bottom it has an arrow to collapse or un-collapse the menu. I tend to always have it un-collapsed so I can see the menu names. Perhaps it got collapsed somehow.