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Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

Help keeps mentioning a "shield" to the left of the address bar. I don't see one. Why?

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  • Igcine ukuphendulwa ngu Terry

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Help continuously mentions something about clicking a "shield" to the left of the address bar, yet my up to date Firefox shows no "shield" anywhere i can find. Has an update obviated the need for it, and if so, do we have updated help files to reflect the new control for security, vpn and cookie usage?

Help continuously mentions something about clicking a "shield" to the left of the address bar, yet my up to date Firefox shows no "shield" anywhere i can find. Has an update obviated the need for it, and if so, do we have updated help files to reflect the new control for security, vpn and cookie usage?

All Replies (3)

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I'm sure that, depending on your operating, system and/or preperences, there could be a "padlock" option where the shield is supposed to go. Give that a try and tell me what happens.

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So you get no shield icon on left part of your Location (address) bar while viewing this thread?

https://support.mozilla.org/en-US/kb/enhanced-tracking-protection-firefox-desktop

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I am attaching a screenshot of the address bar. The 'shield' icon is highlighted in blue.