huh. edit where? how?

Hi Matt,

Thanks for your question.

When I'm typing my message and want to cut, paste, move part of it, etc., when I click on Edit, the normal Edit functions don't appear as they always have. Instead, all that appears is Ctrl+

and

When I'm typing my message and want to cut, paste, move part of it, etc., when I click on the message words themselves, no cut, paste, etc. appear in the window that pops up.

Mary

So these two menus is that right?

They work ok for me, so perhaps select troubleshoot mode from the help menu (continue when prompted) and see if that changes what you see. The Ctrl+ shortcuts have been the same on windows since Version 2 of windows. I never used V1 but it might have been the same in that as well.

Do you see the same if you start Thunderbird in Safe Mode ?

Menu app icon (3 lines) > Help > select: TroubleShoot Mode click on 'Restart' If 'Write' window editing works ok....

Exit Thunderbird and restart.

Check to see if it was caused by a hardware acceleration issue.

• Menu app icon > Preferences > General
• Scroll to the bottom
• uncheck the checkbox 'Use hardware acceleration when available'

Restart Thunderbird.

If 'Write' window editing works ok, then problem solved.

Thank you, Mr. Toad-Hall and Matt for your time and knowledge and generosity of spirit!