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Firefox crashes on using youtube

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  • 2 zinale nkinga
  • 2693 views
  • Igcine ukuphendulwa ngu maike9283

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Hi, my Firefox keeps crashing on using youtube (on openening youtube.com or any site which integrates a youtube video). My crash report ID is as follows: bp-d25e9417-a29a-4ce2-ac69-1e8460220329 Is there anything I can do? Thx a lot, Maike Scotland

Hi, my Firefox keeps crashing on using youtube (on openening youtube.com or any site which integrates a youtube video). My crash report ID is as follows: bp-d25e9417-a29a-4ce2-ac69-1e8460220329 Is there anything I can do? Thx a lot, Maike Scotland

All Replies (2)

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Isisombululo Esikhethiwe

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Hi, I tried already in Safe Mode but it didn't work. I hadn't tried clearing the browser cache, after I've done it seems to be working now. Thanks so much!