Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

Primary Password Reset

  • 1 baphendule
  • 2 zinale nkinga
  • 44 views
  • Igcine ukuphendulwa ngu christ1

pawlub
pawlub
more options

Hi, I went through the Primary Password Reset procedure, but Thunderbird is still asking for a password.

https://support.mozilla.org/en-US/kb/protect-your-thunderbird-passwords-primary-password?redirectslug=protect-your-thunderbird-passwords-master-password&redirectlocale=en-US#w_resetting-your-master-password-if-you-have-forgotten-it

Please assist me with this problem.

/Paul

Hi, I went through the Primary Password Reset procedure, but Thunderbird is still asking for a password. https://support.mozilla.org/en-US/kb/protect-your-thunderbird-passwords-primary-password?redirectslug=protect-your-thunderbird-passwords-master-password&redirectlocale=en-US#w_resetting-your-master-password-if-you-have-forgotten-it Please assist me with this problem. /Paul

Isisombululo esikhethiwe

Thunderbird is still asking for a password.

Presumably it is asking for your account password, if you really removed the primary password. How is that a problem, and what are you trying to achieve in the first place?

Funda le mpendulo ngokuhambisana nalesi sihloko 👍 0

All Replies (1)

christ1
christ1
  • Top 25 Contributor
more options

Isisombululo Esikhethiwe

Thunderbird is still asking for a password.

Presumably it is asking for your account password, if you really removed the primary password. How is that a problem, and what are you trying to achieve in the first place?

Okulungisiwe ngu christ1