Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

lost portion of mail.com

  • 3 uphendule
  • 1 inale nkinga
  • 7 views
  • Igcine ukuphendulwa ngu FredMcD

more options

When I agreed to the newest version of FF, it deleted a portion of my mail.com program. I would like it back. Please help. (I am not a technophile).

When I agreed to the newest version of FF, it deleted a portion of my mail.com program. I would like it back. Please help. (I am not a technophile).

All Replies (3)

more options

Firefox uses add-ons and not programs.

Please explain the problem in detail. What happens? What is/are the exact error message(s) ?

Are you having issues with the website? Or are you using Thunderbird?

more options

No error messages. I used to get this little brief news piece when I logged off of mail.com. It has disappeared since I opted for the newest version of FF. I would like to get it back.

TY

Stefan

more options

boiledbones61 said

I used to get this little brief news piece . . .

Was this part of the webpage, or a pop-up/separate window?


Make sure you are not blocking content.

https://support.mozilla.org/en-US/kb/enhanced-tracking-protection-firefox-desktop also see https://blog.mozilla.org/security/2021/03/23/introducing-smartblock/

https://support.mozilla.org/en-US/kb/smartblock-enhanced-tracking-protection


Diagnose Firefox issues using Troubleshoot(Safe) Mode {web link}

A small dialog should appear. Click Start In Troubleshoot(Safe) Mode (not Refresh). Is the problem still there?


Many site issues can be caused by corrupt cookies or cache.

Warning ! ! This will log you out of sites you're logged in to. You may also lose any settings for that website.