Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

Amazon Prime videos

  • 2 uphendule
  • 1 inale nkinga
  • 5 views
  • Igcine ukuphendulwa ngu James

more options

Trying to play video included in Amazon Prime subscription. I received a warning from Amazon about 2 weeks ago that After Dec 6 I would need the latest Firefox update. I updated. Now as shortly after video starts to lord, I get a message in a box that says I need to upgrade Firefox to play this video. I have checked the "about Firefox" tab and it says I am up to date. I am running 91.4.0esr and checkbox says I am up to date. ????

Trying to play video included in Amazon Prime subscription. I received a warning from Amazon about 2 weeks ago that After Dec 6 I would need the latest Firefox update. I updated. Now as shortly after video starts to lord, I get a message in a box that says I need to upgrade Firefox to play this video. I have checked the "about Firefox" tab and it says I am up to date. I am running 91.4.0esr and checkbox says I am up to date. ????

All Replies (2)

more options

I'm not sere if they are aware of the ESR version numbering. As a test, try to install this extension and set Firefox 95 UA string for that website.

more options

Make sure you are using the latest Widevine plugin as check for updates. /questions/1359890

(fixed not working link - c)

Okulungisiwe ngu cor-el