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Trouble logging into certain accounts

  • 3 uphendule
  • 1 inale nkinga
  • 82 views
  • Igcine ukuphendulwa ngu ARMAN KHAN

SuMo Bot
SuMo Bot

When trying to pay monthly premiums, certain web sites/companies do not recognize my username and password. A few other web sites cannot process my credit card information. Some web sites do not recognize my captcha response even though it is correct. I can use MS Edge without any problems on the same web sites.

My privacy setting is set at 'standard'. I've uninstalled Firefox and reinstalled the program several times to no avail. I've shut of all/any option to allow everything to be received e.g. popups, tracking, cookies, etc. I've cleared all cache, cookies, etc from the browser but still have the problem.

I've been told by one company that their online software does not work with Firefox.

If I can't use Firefox on a few web sites then I will be forced to change browsers and after 10, or more, years of committing to the Firefox browser I really don't want to start over with another browser.

When trying to pay monthly premiums, certain web sites/companies do not recognize my username and password. A few other web sites cannot process my credit card information. Some web sites do not recognize my captcha response even though it is correct. I can use MS Edge without any problems on the same web sites. My privacy setting is set at 'standard'. I've uninstalled Firefox and reinstalled the program several times to no avail. I've shut of all/any option to allow everything to be received e.g. popups, tracking, cookies, etc. I've cleared all cache, cookies, etc from the browser but still have the problem. I've been told by one company that their online software does not work with Firefox. If I can't use Firefox on a few web sites then I will be forced to change browsers and after 10, or more, years of committing to the Firefox browser I really don't want to start over with another browser.

All Replies (4)

ARMAN KHAN
ARMAN KHAN

hii 

e-pluribus-unim,


i understand your problem please follow the below step abd link for fix your problem Clear the cache

  • In the Menu bar at the top of the screen, click Firefox and select Preferences. ...
  • Select the Privacy & Security panel.
  • In the Cookies and Site Data section, click Clear Data….
  • Remove the check mark in front of Cookies and Site Data. ...
  • With Cached Web Content check marked, click the Clear button.

thanks Regard Arman khan

https://support.mozilla.org/en-US/kb/how-clear-firefox-cache

SuMo Bot
SuMo Bot Umnikazi wombuzo

Thank you Arman but this did not clear the problem. Any other suggestions?

ARMAN KHAN
ARMAN KHAN

Hii e-pluribus-unim This link Solve your problem [https://support.mozilla.org/en-US/kb/credit-card-autofill] Thanks regards -Arman

SuMo Bot
SuMo Bot Umnikazi wombuzo

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