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400 Bad Request - Request Header Or Cookie Too Large

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There's a web site I use very frequently that I suddenly cannot access any longer. I got the error message, "404 Bad Request," followed by "Request Header Or Cookie Too Large," and then "openresty/1.15.8.2." This only appears with Firefox. Microsoft Edge loads the sight just fine. What's going on here?

There's a web site I use very frequently that I suddenly cannot access any longer. I got the error message, "404 Bad Request," followed by "Request Header Or Cookie Too Large," and then "openresty/1.15.8.2." This only appears with Firefox. Microsoft Edge loads the sight just fine. What's going on here?
Ama-screenshot ananyekiwe

Isisombululo esikhethiwe

This issue can be caused by corrupted cookies or blocked cookies.

  • check the permissions for the domain in the currently selected tab in "Tools -> Page Info -> Permissions"

Clear the Cache and remove the Cookies for websites that cause problems via the "3-bar" Firefox menu button (Settings).

"Remove the Cookies" for websites that cause problems:

  • Settings -> Privacy & Security
    Cookies and Site Data: "Manage Data"

"Clear the Cache":

  • Settings -> Privacy & Security
    Cookies and Site Data -> Clear Data -> Cached Web Content: Clear

If clearing cookies didn't help then it is possible that the cookies.sqlite file in the Firefox profile folder that stores the cookies got corrupted.

Funda le mpendulo ngokuhambisana nalesi sihloko 👍 2

All Replies (3)

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Here is what I get on Linux, but it works. see screenshot

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Isisombululo Esikhethiwe

This issue can be caused by corrupted cookies or blocked cookies.

  • check the permissions for the domain in the currently selected tab in "Tools -> Page Info -> Permissions"

Clear the Cache and remove the Cookies for websites that cause problems via the "3-bar" Firefox menu button (Settings).

"Remove the Cookies" for websites that cause problems:

  • Settings -> Privacy & Security
    Cookies and Site Data: "Manage Data"

"Clear the Cache":

  • Settings -> Privacy & Security
    Cookies and Site Data -> Clear Data -> Cached Web Content: Clear

If clearing cookies didn't help then it is possible that the cookies.sqlite file in the Firefox profile folder that stores the cookies got corrupted.

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This appears to solve the problem. Thanks!