Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

cache not clearing

  • 4 uphendule
  • 2 zinale nkinga
  • 25 views
  • Igcine ukuphendulwa ngu cor-el

more options

Suddenly, cache is not emptying when 'Clear data' is used. Also suddenly, 'Delete cookies and site data when Firefox is closed' preference is faded out/ unavailable. 'Never remember history' is checked as usual but cache does not clear when Firefox is closed. All cookies and data cleared without problem 2 days ago. This has never happened before.

Suddenly, cache is not emptying when 'Clear data' is used. Also suddenly, 'Delete cookies and site data when Firefox is closed' preference is faded out/ unavailable. 'Never remember history' is checked as usual but cache does not clear when Firefox is closed. All cookies and data cleared without problem 2 days ago. This has never happened before.

All Replies (4)

more options

Start Firefox in Safe Mode {web link}

A small dialog should appear. Click Start In Safe Mode (not Refresh). Is the problem still there?

more options

In (permanent) PB mode the disk cache and other storage in the profile folder aren't used. All session data is kept in memory and purged automatically when you close Firefox, so there is no need to use "Clear history when Firefox closes" and it isn't working as well. What you see for the disk cache can only be cleared if you run Firefox in regular mode, so you need to start Firefox normally if you want to clear such data or clear involved files/folders in the profile folder yourself.

more options

@ cor-el Can you - or someone else - explain again more simply? Thank you.

more options

Hi anonymity008

Thanks for creating a new question, so lets continue there.