Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

firefox was re-loaded. My old printer interaction screens are replaced. How do I get the old screens back ?

more options

see subject

[Personal information removed by moderator. Please read Mozilla Support rules and guidelines, thanks.]

see subject ''[Personal information removed by moderator. Please read [[Mozilla Support rules and guidelines]], thanks.]''

Okulungisiwe ngu Chris Ilias

Isisombululo esikhethiwe

Firefox 84 introduced a new print experience. Instead of having separate preview, setup, and print screens/dialogs, there is a combined preview/setup/print overlay. Is that the change you are referring to?

Some users have reported concerns or problems with the new print experience and we ask everyone to describe the individual problems they are having.

In past threads, these were mentioned:

(1) Extra click to access certain settings (for example, custom page range; opening More settings) (2) "Simplify page" is not available (3) Turning individual headers and footers on/off is not available (4) Preview text is small if you do not maximize/full screen the window (5) Preview never finishes generating

Where are you running into problems.

Funda le mpendulo ngokuhambisana nalesi sihloko 👍 0

All Replies (2)

more options

hello buba,

if i understand your question correctly, the printing settings you use to have were replaced by new ones by FF?

If so, go to the url below, then go all the way towards the bottom of the big listing. There will be a couple of subsections on the printer. Press the Clear Printing settings, and this will restore the Windows print settings

about:support

more options

Isisombululo Esikhethiwe

Firefox 84 introduced a new print experience. Instead of having separate preview, setup, and print screens/dialogs, there is a combined preview/setup/print overlay. Is that the change you are referring to?

Some users have reported concerns or problems with the new print experience and we ask everyone to describe the individual problems they are having.

In past threads, these were mentioned:

(1) Extra click to access certain settings (for example, custom page range; opening More settings) (2) "Simplify page" is not available (3) Turning individual headers and footers on/off is not available (4) Preview text is small if you do not maximize/full screen the window (5) Preview never finishes generating

Where are you running into problems.