Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

Browser not supported

  • 4 uphendule
  • 1 inale nkinga
  • 3 views
  • Igcine ukuphendulwa ngu user3640085

more options

A lot of youtube videos are not working , i get this message when playing them " Your browser can't play this video. Learn more" I had tried safe mode, disabled all extensions, had the latest firefox, switched to beta firefox and still nothing. what could be the problem? I don't want to change my browser. thanks

A lot of youtube videos are not working , i get this message when playing them " Your browser can't play this video. Learn more" I had tried safe mode, disabled all extensions, had the latest firefox, switched to beta firefox and still nothing. what could be the problem? I don't want to change my browser. thanks
Ama-screenshot ananyekiwe

All Replies (4)

more options

Ok. I have finally fixed it, turns out it's a codec problem. So I have downloaded Codec Tweak Tool 6.5 and got into every setting and activate the "recommended" setting and now everything works fine, including live streams on youtube and steam , which didn't worked before. So if anyone has the same problem , you should try what I did.

Okulungisiwe ngu user3640085

more options

If you decide to try again in Firefox, can you check my test page -- it's a copy of the old YouTube test page for codec support:

https://www.jeffersonscher.com/sumo/html5-video.html

more options
more options

Ok. I have finally fixed it, turns out it's a codec problem. So I have downloaded Codec Tweak Tool 6.5 and got into every setting and activate the "recommended" setting and now everything works fine, including live streams on youtube and steam , which didn't worked before. So if anyone has the same problem , you should try what I did.