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Bookmarks gone after update

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  • Igcine ukuphendulwa ngu Paul

Just updated to version 82 from 68 via Google play store and when I opened firefox all of my bookmarks were gone.

A single folder labeled desktopbookmarks with three subs labled: menu, toolbar and otherbookmarks all empty and weren't there before.

I had over a thousand bookmarks on the device Is there anyway to retrieve them?

Android version 9 Device: Y9 Prime

Just updated to version 82 from 68 via Google play store and when I opened firefox all of my bookmarks were gone. A single folder labeled desktopbookmarks with three subs labled: menu, toolbar and otherbookmarks all empty and weren't there before. I had over a thousand bookmarks on the device Is there anyway to retrieve them? Android version 9 Device: Y9 Prime

All Replies (1)

Hi

Unless you have them syncced to another copy of Firefox, it will not be possible to recover that data.