Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

Could not connect to server - the connection was refused

  • 1 baphendule
  • 1 inale nkinga
  • 15 views
  • Igcine ukuphendulwa ngu Matt

jmicali
jmicali
more options

I am running Thunderbird ver 68.12.1 (32 bit) on Windows 7 Professional (64 bit). Thunderbird was working just fine until it upgraded to 68.12.1. Now I can't download my email to my local disk. I get the following error message: "Could not connect to server inbound.att.net; the connection was refused"

I see that there are problems upgrading to Thunderbird Ver 78, so I'd like to downgrade to Ver 68.12.0 (the previous version to 68.12.1).

Either - how to manually downgrade to 68.12.0 (if possible) or is there another workaround?

In the Error Console I saw a message that there was a database error. I tried deleting the global-messages-db.sqlite file and restarting Thunderbird. This step did not remedy the problem. Thanks, Joe

I am running Thunderbird ver 68.12.1 (32 bit) on Windows 7 Professional (64 bit). Thunderbird was working just fine until it upgraded to 68.12.1. Now I can't download my email to my local disk. I get the following error message: "Could not connect to server inbound.att.net; the connection was refused" I see that there are problems upgrading to Thunderbird Ver 78, so I'd like to downgrade to Ver 68.12.0 (the previous version to 68.12.1). Either - how to manually downgrade to 68.12.0 (if possible) or is there another workaround? In the Error Console I saw a message that there was a database error. I tried deleting the global-messages-db.sqlite file and restarting Thunderbird. This step did not remedy the problem. Thanks, Joe

All Replies (1)

Matt
Matt
  • Moderator
  • Top 10 Contributor
more options

for ATT you need a secure mail key.

See https://www.att.com/support/article/email-support/KM1240308/