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selection for spam folder just omitted blocking future emails

Kuphostiwe

When I click on my spam folder there always was a selection that said something to the effect "Block future emails" and in the last two days this does not show up when I want to premantently block spam sent to me - makes no sense that this selection is just gone

When I click on my spam folder there always was a selection that said something to the effect "Block future emails" and in the last two days this does not show up when I want to premantently block spam sent to me - makes no sense that this selection is just gone
Isicaphuno

Eminye Imininingwane Yohlelo

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  • The QuickTime Plugin allows you to view a wide variety of multimedia content in Web pages. For more information, visit the QuickTime Web site.
  • Windows Presentation Foundation (WPF) plug-in for Mozilla browsers
  • iTunes Detector Plug-in

Isisebenziso

  • Firefox 52.9.0
  • Umsebenzisi oyi-ejenti: Mozilla/5.0 (Windows NT 6.0; WOW64; rv:52.0) Gecko/20100101 Firefox/52.0
  • I-URL Yokweseka: https://support.mozilla.org/1/firefox/52.9.0/WINNT/en-US/

Izandiso

  • Honey 11.11.4 (jid1-93CWPmRbVPjRQA@jetpack)
  • Hotfix for Firefox bug 1548973 (armagaddon 2.0) mitigation 1.1.4 (hotfix-bug-1548973@mozilla.org)
  • Pocket 1.0.5 (firefox@getpocket.com)
  • Rakuten: Get Cash Back For Shopping 4.37.0 ({35d6291e-1d4b-f9b4-c52f-77e6410d1326})
  • ShopAtHome.com: Deals + Cash Back 9.20.62.0 ({2ef09097-fb1c-4c4f-bd6d-a98e4b13154d})
  • Web Compat 1.0 (webcompat@mozilla.org)
  • Application Update Service Helper 2.0 (aushelper@mozilla.org) (Akusebenzi)
  • Browsing Protection by F-Secure 2.200.6884 (ols@f-secure.com) (Akusebenzi)
  • HP Smart Web Printing 4.0 (smartwebprinting@hp.com) (Akusebenzi)
  • Microsoft .NET Framework Assistant 0.0.0 ({20a82645-c095-46ed-80e3-08825760534b}) (Akusebenzi)
  • Multi-process staged rollout 1.10 (e10srollout@mozilla.org) (Akusebenzi)

I-Javascript

  • incrementalGCEnabled: True

Imidwebo

  • adapterDescription: NVIDIA GeForce 6150SE nForce 430
  • adapterDescription2:
  • adapterDeviceID: 0x03d0
  • adapterDeviceID2:
  • adapterDrivers: nvd3dum,nvd3dumx nvwgf2um, nvwgf2umx.dll
  • adapterDrivers2:
  • adapterRAM: 128
  • adapterRAM2:
  • adapterSubsysID: 2a6c103c
  • adapterSubsysID2:
  • adapterVendorID: 0x10de
  • adapterVendorID2:
  • crashGuards: []
  • currentAudioBackend: wasapi
  • direct2DEnabled: False
  • direct2DEnabledMessage: [u'tryNewerDriver', u'nVidia driver > 187.45']
  • directWriteEnabled: False
  • directWriteVersion: 7.0.6002.23845
  • driverDate: 5-22-2008
  • driverDate2:
  • driverVersion: 7.15.11.7521
  • driverVersion2:
  • featureLog: {u'fallbacks': [], u'features': [{u'status': u'available', u'description': u'Compositing', u'log': [{u'status': u'available', u'type': u'default'}], u'name': u'HW_COMPOSITING'}, {u'status': u'blacklisted', u'description': u'Direct3D11 Compositing', u'log': [{u'status': u'available', u'type': u'default'}, {u'status': u'blacklisted', u'message': u'#BLOCKLIST_FEATURE_FAILURE_NV_VISTA_15', u'type': u'env'}], u'name': u'D3D11_COMPOSITING'}, {u'status': u'blacklisted', u'description': u'Direct3D9 Compositing', u'log': [{u'status': u'disabled', u'message': u'Disabled by default', u'type': u'default'}, {u'status': u'blacklisted', u'message': u'#BLOCKLIST_FEATURE_FAILURE_NV_VISTA_15', u'type': u'env'}], u'name': u'D3D9_COMPOSITING'}, {u'status': u'unavailable', u'description': u'Direct2D', u'log': [{u'status': u'unavailable', u'message': u'Direct2D requires Direct3D 11 compositing', u'type': u'default'}], u'name': u'DIRECT2D'}, {u'status': u'disabled', u'description': u'Direct3D11 hardware ANGLE', u'log': [{u'status': u'unavailable', u'message': u'D3D11 compositing is disabled', u'type': u'default'}, {u'status': u'disabled', u'message': u'D3D11 compositing is disabled', u'type': u'env'}], u'name': u'D3D11_HW_ANGLE'}]}
  • info: {u'ApzWheelInput': 1, u'ApzTouchInput': 1, u'AzureFallbackCanvasBackend': u'cairo', u'AzureCanvasAccelerated': 0, u'AzureCanvasBackend': u'skia', u'AzureContentBackend': u'skia'}
  • isGPU2Active: False
  • numAcceleratedWindows: 0
  • numAcceleratedWindowsMessage: [u'tryNewerDriver', u'nVidia driver > 187.45']
  • numTotalWindows: 1
  • supportsHardwareH264: No; Hardware video decoding disabled or blacklisted
  • webgl2Renderer: Google Inc. -- ANGLE (Software Adapter Direct3D11 vs_4_1 ps_4_1)
  • webglRenderer: Google Inc. -- ANGLE (Software Adapter Direct3D11 vs_4_1 ps_4_1)
  • windowLayerManagerRemote: True
  • windowLayerManagerType: Basic

Okuthandwayo Okulungisiwe

Misc

  • Umsebenzisi JS: Cha
  • Ukufinyeleleka: Cha
jscher2000
  • Top 10 Contributor
8963 izisombululo 73452 izimpendulo
Kuphostiwe

Hi eagleye06, is this problem on a webmail site you use in Firefox, or in the stand-alone Thunderbird email program?

If it's Thunderbird, a moderator can move your thread to that board.

If it's your webmail, can you confirm that the feature is still available by checking the site in another browser?


If a site is generally known to work in Firefox, these are standard suggestions to try when it stops working normally -- this list is for current releases, so for Firefox 52 ESR, please ignore or search out things that aren't where I describe:

Double-check content blockers: Firefox's Content Blocking/Tracking Protection feature, and extensions that counter ads and tracking, may break websites that embed third party content (meaning, from a secondary server).

(A) Do you see a shield icon toward the left end of the address bar, near the lock icon? More info on managing the Tracking Protection feature in this article: Enhanced Tracking Protection in Firefox for desktop (before Firefox 70: Content blocking).

(B) Extensions such as Adblock Plus, Blur, Disconnect, Ghostery, NoScript, Privacy Badger, uBlock Origin or uMatrix should provide toolbar buttons to manage blocked content in a page. There may or may not be a number on the icon indicating the number of blocked items; you may need to click the button to see what's going on and test whether you need to make an exception for this site.

Cache and Cookies: When you have a problem with one particular site, a good "first thing to try" is clearing your Firefox cache and deleting your saved cookies for the site.

(1) Clear Firefox's Cache

See: How to clear the Firefox cache

If you have a large hard drive, this might take a few minutes.

(2) Remove the site's cookies (save any pending work first). While viewing a page on the site, click the lock icon at the left end of the address bar. After a moment, a "Clear Cookies and Site Data" button should appear at the bottom. Go ahead and click that.

In the dialog that opens, you will see one or more matches to the current address so you can remove the site's cookies individually without affecting other sites.

Then try reloading the page. Does that help?

Testing in Firefox's Safe Mode: In its Safe Mode, Firefox temporarily deactivates extensions, hardware acceleration, and some other advanced features to help you assess whether these are causing the problem.

If Firefox is not running: Hold down the Shift key when starting Firefox. (On Mac, hold down the option/alt key instead of the Shift key.)

If Firefox is running: You can restart Firefox in Safe Mode using either:

  • "3-bar" menu button > "?" Help > Restart with Add-ons Disabled
  • (menu bar) Help menu > Restart with Add-ons Disabled

and OK the restart.

Both scenarios: A small dialog should appear. Click "Start in Safe Mode" (not Refresh).

Any improvement?

Hi eagleye06, is this problem on a webmail site you use in Firefox, or in the stand-alone Thunderbird email program? If it's Thunderbird, a moderator can move your thread to that board. If it's your webmail, can you confirm that the feature is still available by checking the site in another browser? ---- If a site is generally known to work in Firefox, these are standard suggestions to try when it stops working normally -- this list is for current releases, so for Firefox 52 ESR, please ignore or search out things that aren't where I describe: '''Double-check content blockers:''' Firefox's Content Blocking/Tracking Protection feature, and extensions that counter ads and tracking, may break websites that embed third party content (meaning, from a secondary server). (A) Do you see a shield icon toward the left end of the address bar, near the lock icon? More info on managing the Tracking Protection feature in this article: [[Enhanced Tracking Protection in Firefox for desktop]] (before Firefox 70: [[Content Blocking]]). (B) Extensions such as Adblock Plus, Blur, Disconnect, Ghostery, NoScript, Privacy Badger, uBlock Origin or uMatrix should provide toolbar buttons to manage blocked content in a page. There may or may not be a number on the icon indicating the number of blocked items; you may need to click the button to see what's going on and test whether you need to make an exception for this site. '''Cache and Cookies:''' When you have a problem with one particular site, a good "first thing to try" is clearing your Firefox cache and deleting your saved cookies for the site. (1) Clear Firefox's Cache See: [[How to clear the Firefox cache]] If you have a large hard drive, this might take a few minutes. (2) Remove the site's cookies (save any pending work first). While viewing a page on the site, click the lock icon at the left end of the address bar. After a moment, a "Clear Cookies and Site Data" button should appear at the bottom. Go ahead and click that. In the dialog that opens, you will see one or more matches to the current address so you can remove the site's cookies individually without affecting other sites. Then try reloading the page. Does that help? '''Testing in Firefox's Safe Mode:''' In its Safe Mode, Firefox temporarily deactivates extensions, hardware acceleration, and some other advanced features to help you assess whether these are causing the problem. ''If Firefox is not running:'' Hold down the Shift key when starting Firefox. (On Mac, hold down the option/alt key instead of the Shift key.) ''If Firefox is running:'' You can restart Firefox in Safe Mode using either: * "3-bar" menu button > "?" Help > Restart with Add-ons Disabled * (menu bar) Help menu > Restart with Add-ons Disabled and OK the restart. ''Both scenarios:'' A small dialog should appear. Click "Start in Safe Mode" (''not'' Refresh). Any improvement?
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Isicaphuno
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