I just had to re-install windows 10 and my thunderbird mails etc. were lost. My password was created years ago and I now cannot remember it! How can I retrieve
I had problems with my pc and had to reinstall windows 10. Now I do not get thunderbird anymore. I downloaded a new version but to reinstate my account I cannot remember my original password set many years ago and never had to use it again and did not record it. Is it possible to somehow get all my old e-mails back without it?
Eminye Imininingwane Yohlelo
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Hi Thunderbird has two levels of password, but the one you are most likely looking for is the one to allow Thunderbird to connect to your email provider and download/send emails. In Thunderbird, use the same password that you use to access your email online (webmail). If you need to change that password, first change it with your webmail account, and then make Thunderbird's setting match. However, if you lost that setting there may be many more that you need to recover, as well as the emails that were saved locally in Thunderbird. To recover those you need to access your old Thunderbird Profile folder, either in a backup, or still on your computer if the Windows reinstall (or repair) kept it - either simply still in Appdata, or in Windows.old. Here's more information about how to find your profile, and get a new install of Thunderbird to connect to your old settings and mail. https://support.mozilla.org/en-US/kb/profiles-where-thunderbird-stores-user-data http://kb.mozillazine.org/Moving_your_profile_folder_-_Thunderbird Agnes