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Why does Firefox 60 load homepage twice in same tab at startup

Kuphostiwe

Using Mac OS X High Sierra with Firefox version 60.0 (64 bit). Firefox is loading homepage twice, in the same tab, at startup only. It works normally when going to homepage from another website and when opening another tab. Tried setting different homepages and they all load twice but only at startup. Also, Firefox used to close nearly instantly but now notice it closes a lot slower, usually after about 6 seconds.

Using Mac OS X High Sierra with Firefox version 60.0 (64 bit). Firefox is loading homepage twice, in the same tab, at startup only. It works normally when going to homepage from another website and when opening another tab. Tried setting different homepages and they all load twice but only at startup. Also, Firefox used to close nearly instantly but now notice it closes a lot slower, usually after about 6 seconds.

Isisombululo esikhethiwe

Hi Chris,

Thanks for the response. I discovered that the problem does not occur in Firefox Safe Mode. Further investigation traced the problem to the IBM Security Rapport add-on. Disabling it resolves the issue. Thank you for your assistance.

Funda le mpendulo ngokuhambisana nalesi sihloko 0

Eminye Imininingwane Yohlelo

Fakela amapulagi

  • Shockwave Flash 29.0 r0

Isisebenziso

  • Firefox 60.0
  • Umsebenzisi oyi-ejenti: Mozilla/5.0 (Macintosh; Intel Mac OS X 10.13; rv:60.0) Gecko/20100101 Firefox/60.0
  • I-URL Yokweseka: https://support.mozilla.org/1/firefox/60.0/Darwin/en-US/

Izandiso

  • 1Password extension (desktop app required) 4.7.0.90 (onepassword4@agilebits.com)
  • Avast Online Security 12.0.296 (wrc@avast.com)
  • IBM Security Rapport 2.1.24 (rapportext@trusteer.com)

I-Javascript

  • incrementalGCEnabled: True

Imidwebo

  • adapterDescription:
  • adapterDeviceID: 0x1622
  • adapterDrivers:
  • adapterRAM:
  • adapterVendorID: 0x8086
  • crashGuards: []
  • driverDate:
  • driverVersion:
  • featureLog: {u'fallbacks': [], u'features': [{u'status': u'available', u'description': u'Compositing', u'log': [{u'status': u'available', u'type': u'default'}], u'name': u'HW_COMPOSITING'}, {u'status': u'available', u'description': u'OpenGL Compositing', u'log': [{u'status': u'available', u'type': u'default'}], u'name': u'OPENGL_COMPOSITING'}, {u'status': u'unavailable', u'description': u'WebRender', u'log': [{u'status': u'opt-in', u'message': u'WebRender is an opt-in feature', u'type': u'default'}, {u'status': u'unavailable', u'message': u"Build doesn't include WebRender", u'type': u'runtime'}], u'name': u'WEBRENDER'}, {u'status': u'available', u'description': u'Off Main Thread Painting', u'log': [{u'status': u'available', u'type': u'default'}], u'name': u'OMTP'}]}
  • info: {u'TileHeight': 512, u'ApzWheelInput': 1, u'ApzDragInput': 1, u'ApzKeyboardInput': 1, u'ApzAutoscrollInput': 1, u'AzureFallbackCanvasBackend': u'none', u'TileWidth': 512, u'AzureCanvasAccelerated': 1, u'AzureCanvasBackend': u'skia', u'AzureContentBackend': u'skia'}
  • numAcceleratedWindows: 1
  • numTotalWindows: 1
  • offMainThreadPaintEnabled: True
  • offMainThreadPaintWorkerCount: 3
  • usesTiling: True
  • webgl1DriverExtensions: GL_ARB_blend_func_extended GL_ARB_draw_buffers_blend GL_ARB_draw_indirect GL_ARB_ES2_compatibility GL_ARB_explicit_attrib_location GL_ARB_gpu_shader_fp64 GL_ARB_gpu_shader5 GL_ARB_instanced_arrays GL_ARB_internalformat_query GL_ARB_occlusion_query2 GL_ARB_sample_shading GL_ARB_sampler_objects GL_ARB_separate_shader_objects GL_ARB_shader_bit_encoding GL_ARB_shader_subroutine GL_ARB_shading_language_include GL_ARB_tessellation_shader GL_ARB_texture_buffer_object_rgb32 GL_ARB_texture_cube_map_array GL_ARB_texture_gather GL_ARB_texture_query_lod GL_ARB_texture_rgb10_a2ui GL_ARB_texture_storage GL_ARB_texture_swizzle GL_ARB_timer_query GL_ARB_transform_feedback2 GL_ARB_transform_feedback3 GL_ARB_vertex_attrib_64bit GL_ARB_vertex_type_2_10_10_10_rev GL_ARB_viewport_array GL_EXT_debug_label GL_EXT_debug_marker GL_EXT_framebuffer_multisample_blit_scaled GL_EXT_texture_compression_s3tc GL_EXT_texture_filter_anisotropic GL_EXT_texture_sRGB_decode GL_APPLE_client_storage GL_APPLE_container_object_shareable GL_APPLE_flush_render GL_APPLE_object_purgeable GL_APPLE_rgb_422 GL_APPLE_row_bytes GL_APPLE_texture_range GL_ATI_texture_mirror_once GL_NV_texture_barrier
  • webgl1Extensions: ANGLE_instanced_arrays EXT_blend_minmax EXT_color_buffer_half_float EXT_frag_depth EXT_sRGB EXT_shader_texture_lod EXT_texture_filter_anisotropic EXT_disjoint_timer_query OES_element_index_uint OES_standard_derivatives OES_texture_float OES_texture_float_linear OES_texture_half_float OES_texture_half_float_linear OES_vertex_array_object WEBGL_color_buffer_float WEBGL_compressed_texture_s3tc WEBGL_compressed_texture_s3tc_srgb WEBGL_debug_renderer_info WEBGL_debug_shaders WEBGL_depth_texture WEBGL_draw_buffers WEBGL_lose_context
  • webgl1Renderer: Intel Inc. -- Intel(R) Iris(TM) Pro Graphics 6200
  • webgl1Version: 4.1 INTEL-10.32.48
  • webgl1WSIInfo: CGL
  • webgl2DriverExtensions: GL_ARB_blend_func_extended GL_ARB_draw_buffers_blend GL_ARB_draw_indirect GL_ARB_ES2_compatibility GL_ARB_explicit_attrib_location GL_ARB_gpu_shader_fp64 GL_ARB_gpu_shader5 GL_ARB_instanced_arrays GL_ARB_internalformat_query GL_ARB_occlusion_query2 GL_ARB_sample_shading GL_ARB_sampler_objects GL_ARB_separate_shader_objects GL_ARB_shader_bit_encoding GL_ARB_shader_subroutine GL_ARB_shading_language_include GL_ARB_tessellation_shader GL_ARB_texture_buffer_object_rgb32 GL_ARB_texture_cube_map_array GL_ARB_texture_gather GL_ARB_texture_query_lod GL_ARB_texture_rgb10_a2ui GL_ARB_texture_storage GL_ARB_texture_swizzle GL_ARB_timer_query GL_ARB_transform_feedback2 GL_ARB_transform_feedback3 GL_ARB_vertex_attrib_64bit GL_ARB_vertex_type_2_10_10_10_rev GL_ARB_viewport_array GL_EXT_debug_label GL_EXT_debug_marker GL_EXT_framebuffer_multisample_blit_scaled GL_EXT_texture_compression_s3tc GL_EXT_texture_filter_anisotropic GL_EXT_texture_sRGB_decode GL_APPLE_client_storage GL_APPLE_container_object_shareable GL_APPLE_flush_render GL_APPLE_object_purgeable GL_APPLE_rgb_422 GL_APPLE_row_bytes GL_APPLE_texture_range GL_ATI_texture_mirror_once GL_NV_texture_barrier
  • webgl2Extensions: EXT_color_buffer_float EXT_texture_filter_anisotropic EXT_disjoint_timer_query OES_texture_float_linear WEBGL_compressed_texture_s3tc WEBGL_compressed_texture_s3tc_srgb WEBGL_debug_renderer_info WEBGL_debug_shaders WEBGL_lose_context
  • webgl2Renderer: Intel Inc. -- Intel(R) Iris(TM) Pro Graphics 6200
  • webgl2Version: 4.1 INTEL-10.32.48
  • webgl2WSIInfo: CGL
  • windowLayerManagerRemote: True
  • windowLayerManagerType: OpenGL
  • windowUsingAdvancedLayers: False

Okuthandwayo Okulungisiwe

Misc

  • Umsebenzisi JS: Cha
  • Ukufinyeleleka: Cha
cor-el
  • Top 10 Contributor
  • Moderator
17424 izisombululo 157436 izimpendulo
Kuphostiwe

What do you mean with loading the home page twice?

Can you attach a screenshot?

What do you mean with loading the home page twice? Can you attach a screenshot? *https://support.mozilla.org/en-US/kb/how-do-i-create-screenshot-my-problem *use a compressed image type like PNG or JPG to save the screenshot

Umnikazi wombuzo

When Firefox is opened the homepage loads. You can tell the page is loading by watching the blue dot it the tab move left and right followed by a progress bar filling the tab left to right. The homepage is loaded the first time when the progress bar has filled the tab and disappeared. Then the homepage will load one more time. The blue dot moves back and forth in the tab again followed by the progress bar. When the homepage finishes loading for a second time its favicon is displayed in the tab.

When Firefox is opened the homepage loads. You can tell the page is loading by watching the blue dot it the tab move left and right followed by a progress bar filling the tab left to right. The homepage is loaded the first time when the progress bar has filled the tab and disappeared. Then the homepage will load one more time. The blue dot moves back and forth in the tab again followed by the progress bar. When the homepage finishes loading for a second time its favicon is displayed in the tab.

Umnikazi wombuzo

I've recreated the loading of homepage twice at Firefox startup in a QuickTime Movie. Is there a way I can submit it to you?

I've recreated the loading of homepage twice at Firefox startup in a QuickTime Movie. Is there a way I can submit it to you?
Chris Ilias
  • Moderator
353 izisombululo 1942 izimpendulo
Kuphostiwe

Hi flvillager,

Try upload it to a hosting site such as Dropbox, Google Drive, Box, Microsoft OneDrive, etc., then paste a link to the video.

In the meantime, can you tell us if the problem occurs in Firefox Safe Mode? Just hold down the Option key when you launch Firefox. For more info about Safe Mode, see Troubleshoot Firefox issues using Safe Mode.

Hi flvillager, Try upload it to a hosting site such as Dropbox, Google Drive, Box, Microsoft OneDrive, etc., then paste a link to the video. In the meantime, can you tell us if the problem occurs in Firefox Safe Mode? Just hold down the '''Option''' key when you launch Firefox. For more info about Safe Mode, see [[Troubleshoot Firefox issues using Safe Mode]].

Isisombululo Esikhethiwe

Hi Chris,

Thanks for the response. I discovered that the problem does not occur in Firefox Safe Mode. Further investigation traced the problem to the IBM Security Rapport add-on. Disabling it resolves the issue. Thank you for your assistance.

Hi Chris, Thanks for the response. I discovered that the problem does not occur in Firefox Safe Mode. Further investigation traced the problem to the IBM Security Rapport add-on. Disabling it resolves the issue. Thank you for your assistance.
madmaniakid 0 izisombululo 2 izimpendulo
Kuphostiwe

I have the exact same issue and I can confirm that disabling rapport it stops it from happening.

I have the exact same issue and I can confirm that disabling rapport it stops it from happening.