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Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

My Officeworks website is not working correctly and I can't order online, I've checked everything and this only happens on my PC

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  • 1 inale nkinga
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  • Igcine ukuphendulwa ngu FredMcD

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I've included a screenshot of a typical page I would access and, as you can see, all items state "Unavailable Online" yet it works fine on IE and my iPhone................any suggestions????

I've included a screenshot of a typical page I would access and, as you can see, all items state "Unavailable Online" yet it works fine on IE and my iPhone................any suggestions????
Ama-screenshot ananyekiwe

All Replies (4)

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Hi, sorry having issues. This seems to work well with Win10 : uninstall Firefox. Then Delete the Mozilla Firefox Folders in C:\Program Files , C:\Program Files(x86) & C:\ProgramData Then restart system. Then run Windows Disk Cleanup. (Note: This should be Pinned and run Weekly, If never done below expect 10's of gig's) Then run it again and click the button that says Cleanup System Files. Note: your Firefox Profile is saved. But you should make a back up before you do :

Reinstall with Current Release Firefox 59.0.2 with a Full Version Installer

Please update your Flash 27.0 r0 as 100's of security issues. Flash Player Version: 29.0.0.140 Current Version https://get.adobe.com/flashplayer/otherversions/ Step 1: Select Operating System Step 2: Select A Version (Firefox, . . . .) Note: Other software is offered in the download. <Windows Only>

Please let us know if this solved your issue or if need further assistance.

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Sorry Pk, went through all your instructions, step by step, but it didn't work unfortunately................the website is still the same............any other suggestions??

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Link to the online site so others can test what issue your asking about?

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Make sure you are not blocking content.

Start Firefox in Safe Mode {web link} by holding down the <Shift> (Mac=Options) key, and then starting Firefox.

A small dialog should appear. Click Start In Safe Mode (not Refresh). Is the problem still there?


One issue that seems more common lately is Firefox's Tracking Protection feature. When it is blocking content in a page, a shield icon will appear at the left end of the address bar next to the padlock icon. This article has more info on managing this feature: Tracking Protection {web link}