Windows 10 reached EOS (end of support) on October 14, 2025. If you are on Windows 10, see this article.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

How to unblock Template folder

  • 2 uphendule
  • 1 inale nkinga
  • 111 views
  • Igcine ukuphendulwa ngu wtrc
  • Okugcinwe kunqolobane

Hello,

I've just added a new email account to my thunderbird dashboard.

Problem is that when I click to save as 'template' I see it is processed, but it doesn't show up in the template list. I did manage to save the first template, but at first only INBOX folder showed up in dashboard (none of the others) So, I deleted the account, activated it again, then all folders appeared, but somehow the link to template folder is broken Please, advice and/or give me instructions on how to solve this problem. Thank you ! P.S. When I send the template that is there I get an 'alert' message (see attachment)

Hello, I've just added a new email account to my thunderbird dashboard. Problem is that when I click to save as 'template' I see it is processed, but it doesn't show up in the template list. I did manage to save the first template, but at first only INBOX folder showed up in dashboard (none of the others) So, I deleted the account, activated it again, then all folders appeared, but somehow the link to template folder is broken Please, advice and/or give me instructions on how to solve this problem. Thank you ! P.S. When I send the template that is there I get an 'alert' message (see attachment)
Ama-screenshot ananyekiwe

All Replies (2)

Thunderbird "dashboard"? I don't know of any dashboard in Thunderbird. Please provide a screenshot of what you call its dashboard.

What I call dashboard is this ... (see attachment)