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Receiving Pop up window "mail server sent incorrect greeting: 4.3.4 allocated resources exceeded.

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  • 74 zinale nkinga
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  • Igcine ukuphendulwa ngu mitey1

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Today in our office, anyone sending email from Thunderbird will sporadically receive a pop up window stating "An error occurred while sending email: The mail server sent an incorrect greeting: 4.3.4 allocated resources exceeded." It does not occur at every sending attempt but every second or third. We will try it again and usually it goes through. Sometimes it takes several repeat attempts to get it to send.

Thank you.

Isisombululo esikhethiwe

My problem is that the email I'm attempting to send in Thunderbird does get sent IF i use the Centurytel webmail it does send but it does not come in to my inbox (i added my address to the sent email). It shows up in my Thunderbird as sent but only if i send it through their webmail . When calling Centurytel about problems with Thunderbird I'm most often told "we do not support Mozilla Firefox Thunderbird.

Funda le mpendulo ngokuhambisana nalesi sihloko 👍 0

All Replies (20)

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It's just a little glitch, I think... go to your "sent" directory... then right click the message and left click on the link that says.... "edit as new message"... when it opens up... just click "send" again... it should go through... if not just keep repeating that and sooner or later it should go through....

... not sure why this is happening... I'm not a tech guy but I know that is what I do when it happens and it seems to work... sometimes you have to do this a couple of times... maybe they will fix this in later updates??

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Thanks. I've been doing that but it often has to be retried half a dozen times, with a wait in between, before it goes through. I'm hoping a fix can happen soon.

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Isisombululo Esikhethiwe

My problem is that the email I'm attempting to send in Thunderbird does get sent IF i use the Centurytel webmail it does send but it does not come in to my inbox (i added my address to the sent email). It shows up in my Thunderbird as sent but only if i send it through their webmail . When calling Centurytel about problems with Thunderbird I'm most often told "we do not support Mozilla Firefox Thunderbird.

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speezack said

'"It's just a little glitch, I think... go to your "sent" directory... then right click the message and left click on the link that says.... "edit as new message"... when it opens up... just click "send" again... it should go through... if not just keep repeating that and sooner or later it should go through....' " I followed the instructions given and it worked. What's more the whole problem rectified itself and am able to send email properly without the " 4.3.4 allocated resources exceeded." flag. Thank you.
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Tell you what guys, you say 'just keep sending and sooner or later.....". Maybe it will, maybe it won't, (been there done that). Sure finally it might send and you think you're home free until 2 or 3 days later when it does the same damn thing again. "Keep trying" is NOT the answer, at least not for mine! Anybody have a real SOLUTION?

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After all these years I am now getting the same message. Also the 'repeating of the sending until it goes.... is not fixing anything.... and time consuming. Does anyone know WHY this is happening all of a sudden?

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I'm as puzzled as you are. It happened to me again this morning, just one email out of several. It hasn't happened for a number of days, then all of a sudden without any apparent reason or warning, here it is again. VERY FRUSTRATING!!!

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I did the right click and left and edit many times and it wouldn't work. So I finally just copied my text, hit reply pasted the text and changed the subject line.... it sent .... but that too is not a fix.

Wonder if it has something to do with Century Link re-vamping their email, even thou I don't use their mailbox maybe they are screwing up everything else. This just started about a month ago. You would think some tech could go into detail with the leaders of CL  and  find out.
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I've talked to Centurytel internet help people about this on several occasions and I get the same answer. "WE DON'T SUPPORT MOZILLA FIREFOX THUNDERBIRD" That's why I was hoping that somebody from Mozilla that's more knowledgeable than me could dig into this, but not so far.

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Thank you. The only thing good about CL is their local tech service. Their corporate culture is ridiculous.

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Agreed!

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How coincidental that after years of having both CL and Thunderbird that this problem started right after I got an email from CL that said they were upgrading their email to be more user friendly, etc. What a joke that they can't admit it might just be them causing the problem and not a Thunderbird problem at all..

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Did you pose that 'coincidence' to CL?

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I couldn't get past a customer service person, thats why I thought someone with Thunderbird as a tech person, could get thru to another tech person at CL. I think Mitey1 had attempted this but got nowhere with them. I am an old lady and no one is going to listen to me.

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Here's what I stumbled onto by accident (I'm retired so no longer need to fake expertise):

When I get the 4.3.4 error I leave TB open, then I sign into go to the CenturyLink webmail from my browser and return to TB and send emails with no more 4.3.4 errors.

Note: The Century Link support people don't seem to be problem solvers. It's easier to say, "We don't support TB." even when it's their problem.

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StoryGordon said

Here's what I stumbled onto by accident (I'm retired so no longer need to fake expertise): When I get the 4.3.4 error I leave TB open, then I sign into go to the CenturyLink webmail from my browser and return to TB and send emails with no more 4.3.4 errors. Note: The Century Link support people don't seem to be problem solvers. It's easier to say, "We don't support TB." even when it's their problem.
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That's very interesting. I'll try it. Here's the really big question. Is it only CenturyLink users having this problem? If people on other servers are NOT then sounds like CL issue to me.

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Matt's solution is best: When sending a message click "Get Messages" then "Send" it has not failed so far.

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I spoke with CenturyLink Tech yesterday (11.30) who acknowledged that there is a problem and that they are working on it.

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I spoke with CenturyLink Tech yesterday (11.30) who acknowledged that there is a problem and that they are working on it.

Okulungisiwe ngu JodyCT

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