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YouTube videos not playing

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  • Igcine ukuphendulwa ngu FredMcD

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When watching video content (especially YouTube), I get a message "If playback doesn't begin shortly, try restarting your device." I have tried that as well as clearing my cache, and neither works. Any help?

When watching video content (especially YouTube), I get a message "If playback doesn't begin shortly, try restarting your device." I have tried that as well as clearing my cache, and neither works. Any help?

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Make sure you are not blocking content from Youtube.

Youtube currently uses the HTML5 player.

https://support.mozilla.org/en-US/kb/fix-common-audio-and-video-issues