Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

when I add a theme firefox won't open.I have to go into safe mode and delete it and reinstall it

  • 2 uphendule
  • 1 inale nkinga
  • 3 views
  • Igcine ukuphendulwa ngu rj_gordon40

rj_gordon40
rj_gordon40
more options

Firefox just freezes.I can't open it and I can't delete it.I have to go into safe mode and delete several folders after I enter the search term Mozilla.If I enter fire fox it doesn't solve the problem.Only when I enter Mozilla can I delete folders which will allow me to delete Firefox,so that I can reinstall it.It will then work until I add a theme. the process starts over again.How can I resolve this.I've used Firefox forever and never had this problem.Thank You

Firefox just freezes.I can't open it and I can't delete it.I have to go into safe mode and delete several folders after I enter the search term Mozilla.If I enter fire fox it doesn't solve the problem.Only when I enter Mozilla can I delete folders which will allow me to delete Firefox,so that I can reinstall it.It will then work until I add a theme. the process starts over again.How can I resolve this.I've used Firefox forever and never had this problem.Thank You

All Replies (2)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Did you try to uninstall that theme?

If you start Firefox in Safe Mode then you should use the default theme.

  • "3-bar" menu button or Tools -> Add-ons -> Appearance
rj_gordon40
rj_gordon40 Umnikazi wombuzo
more options

I can't uninstall the theme because I can't open Firefox to uninstall it.I'd appreciate more feedback.thanks